UX Architect

User Experience Architect ResponsibilitiesAssess Clients and satellite websites to evaluate current usability, visual design, efficiency for end-users (customers), taxonomy, on-site search, and performance to identify opportunities for improvement.Analyze end-user (customer) needs and expectations for Clients via user research including running Voice of Customer (VOC) surveys and/or focus groups.Facilitate business requirements and design discussions with peers on the User Experience team, our consultant design agency, and business stakeholders including global and regional product marketing.Use data from Adobe Analytics, Google Analytics, Power BI, ForeSee, SessionCam, BrightEdge and other sources to recommend and drive strategies and decisions based on data.Develop user flows and personas based around Clients’s multiple customer segments and their digital needs.Prioritize features and enhancements for our longer-term digital roadmap.Stay abreast of the latest web and mobile technologies.Communicate updates regularly with stakeholders and senior management.QualificationsBS or BA in Information Technology, Management Information Systems (MIS), Web Programming, or a related field, or an equivalent combination of education and experience.Five+ years as a website User Experience Architect or Information Architect for an international enterprise-scale website.Extensive experience designing and delivering web and mobile solutions.Practical experience with modern Machine Learning techniques.Demonstrated experience and comfort with presenting reports and top-line recommendations to stakeholders and senior management.Experience working with cross-functional teams in a fast-paced environment.Experience in B2B life sciences and/or clinical diagnostics industries is a plus.In-depth knowledge and understanding of website and mobile architecture.Expertise in advanced SEO trends like schema markup, canonical URLs, and mobile SEO.Strong teamwork skills; ability to influence and coordinate with the creative teams, IT, and stakeholders to achieve our vision.In-depth knowledge of enterprise Content Management Systems such as TeamSite, Drupal, or similar.Skilled with web production and wire-framing software such as Visio and Photoshop.Excellent organizational, leadership, and communications skills.Excellent time management skills.