26 Jul
Mainframe Support Engineer
Vacancy expired!
- The Mainframe Support team’s key role is to maintain stability and availability of data processed by PI Mainframe Batch Cycles and ensure the dependent applications have the latest details to our internal Business and to end customers. The team has in-depth knowledge on various subsystems related to Personal Investing; Product Team and related business contacts that helps to understand the system better and enables Team to address incidents affecting and/or reported by customers.
- Client's Enterprise Infrastructure supports several Business Units within the organization, and we have a need for a Software Engineer, who will contribute to enable an efficient environment, ensure to provide Mainframe Batch and Online environments and address Business Incidents by aligning them with the system. The role will provide in-depth understanding of Personal Investing Domain, various Sub systems associated with the Business Unit and technologies and tools used by the Personal Investing reps and enriches with end customer experience!
- The Engineer will ensure a stable environment, look for continuous improvement, through identification of automation opportunities to provide enhanced support, problem resolution and project management. This role requires the ability to perform production and data support work as well researching and resolving issues related to job failures, Control-M scheduling issues, and infrastructure changes for the various PI mainframe applications. These applications are essential to the PI business unit’s daily processing. Production Support role involves all the following support functions: Incident Management, Change Management. Problem Management. Some support activities and implementations will be after hours or on the weekends, as needed. The successful candidate will also participate in the teams' on-call rotation providing off hours support.
- Provide daily operational support for the PI Mainframe applications that spans around Cash Management, Retail Systems, Retirement and related mainframe system environment.
- Provide coding, testing, and implementation of COBOL batch, online and Control-M solutions to resolve production issues.
- Respond to user inquiries regarding application-related problems.
- Participate in small to large initiatives ranging from application incident resolution work to project related tasks.
- Document operational procedures and share knowledge with the rest of the Operations team and other teams.
- Provide On-Call Coverage on rotation.
- Batch monitoring and SLA / OLA tracking and ensure that all critical batch problems are resolved in a timely manner.
- 4-5 years of experience in Production Support role
- Experience with COBOL, JCL, DB2, VSAM, MVS, Endevor, ISPF, TSO, CICS, Control-M, and basic IBM utilities.
- Should be committed to Delivery and go beyond boundaries and time zones to achieve production stability.
- Proven understanding of the business or function for which the application is desired.
- Should be able to perform prod support activities including but not limited to batch monitoring and issue resolution, perform root cause analysis of incidents and identifying performance improvement opportunities.
- The applicant should demonstrate effective communication skills, both written and verbal.
- Good Interpersonal skills (written/oral/listening/influencing)
- Ability to work as part of a team as well as independently.
- Must be experienced in developing and maintaining systems in the MVS mainframe environment.
- Proven analytical, reporting and problem-solving skills.
- Must be capable of learning complex processes quickly and can learn through independent research.
- Experience with Cloud Migration would be beneficial.
- Ability to triage incidents.
- Familiar with CICS-Cobol code review.
- Familiar with any debugging tool. Preferably Interest.
- Mainframe MQ is a plus
- This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, SPECTRAFORCE and the assigned client reserve the right to revise the job or to require that other or different tasks be performed as assigned.
- SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.
- Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at NAhr@spectraforce.com if you require a reasonable accommodation.
- For the full list of our open positions, please check www.spectraforce.com
Vacancy expired!