Technician

TechnicianRole and Scope of Position:The Technician performs a variety of moderately complex duties in support of a computer, networks, server, or application software. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations. Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Reviews daily processing logs or reports and may set or revise schedules. Analyzes and maintains specialized data processing reports and records such as production logs, batching records, schedules, and library control. Provides information to authorized individuals. Represents the application to IT and IT clients in design and operational discussions. Two progression levels exist for this position: Level 3 and Level 4. Roles and responsibilities, technical / business skills, knowledge, competencies and experience are the factors used to determine a person s placement in the progression.Technical Knowledge/Skills:

• Thorough understanding of technical principles, theories and concepts as they apply to the subject software application.
• Working Knowledge level of understanding of the business process supported by the application.
• Working Knowledge level of other related disciplines.
• Expert knowledge of subject software application