26 Jul
IT Desktop Support Specialist
Vacancy expired!
Sr. IT Desktop Support Specialist Requirements:
- Excellent Customer Service and Interpersonal Skills
- Expert in Windows 10
- Comfortable with Macs
- Experience with Remote Support Tools
- Knowledge with PC imaging (Windows 10), refresh roll outs, computer setup, and general technical troubleshooting abilities are preferred
- Any asset management or scanning experience is a plus.
- Off hours support and flexibility may/will be needed.
- Performs and/or coordinates IT Equipment setup and breakdown activities; including cabling to prepare hardware for proper operation.
- Inspects physical hardware for proper operation.
- Coordinates physical equipment installation and repairs with Dell Support as needed.
- Completes all asset management of IT assets that are installed as well as stored in designated storage rooms.
- Resolves entry-level client issues during installation of IT assets.
- Completes all ticket requests that are designated in work queue.
Vacancy expired!