26 Jul
IT Desktop Support Specialist
California, Petaluma , 94952 Petaluma USA

Vacancy expired!

Sr. IT Desktop Support Specialist Requirements:

  • Excellent Customer Service and Interpersonal Skills
  • Expert in Windows 10
  • Comfortable with Macs
  • Experience with Remote Support Tools
  • Knowledge with PC imaging (Windows 10), refresh roll outs, computer setup, and general technical troubleshooting abilities are preferred
  • Any asset management or scanning experience is a plus.
  • Off hours support and flexibility may/will be needed.
  • Performs and/or coordinates IT Equipment setup and breakdown activities; including cabling to prepare hardware for proper operation.
  • Inspects physical hardware for proper operation.
  • Coordinates physical equipment installation and repairs with Dell Support as needed.
  • Completes all asset management of IT assets that are installed as well as stored in designated storage rooms.
  • Resolves entry-level client issues during installation of IT assets.
  • Completes all ticket requests that are designated in work queue.

Vacancy expired!


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