26 Jul
Service Desk Analyst 1
Vacancy expired!
- Provide excellent customer service to our customers, at all times
- Respond to customer inquiries in person, electronically and via phone
- Troubleshoot, problem solve and resolve customer issues
- Document, track and monitor problems to ensure resolution in a timely manner
- Work in a team environment and participate positively with the team
- Update customers when issues are resolved
- Update relevant issue tracking systems appropriately
- Strong verbal communication skills
- Strong written communication skills
- Must be motivated towards constantly improving their technical skills
- Knowledgeable in use of MS Excel, Word, Outlook
Vacancy expired!