26 Jul
Desktop Support
Oklahoma, Oklahoma city , 73127 Oklahoma city USA

Vacancy expired!

Desktop SupportOklahoma City, OK-Onsite from Day 16 Months+ (possible extension)Job Description:Position Requirements1. Candidates must possess excellent communication skills and be able to correspond efficiently and effectively. This includes both verbally as well as in a written format. Particular emphasis is put upon the ability to produce well written technical documentation2. Candidates should have at least 3 or more years of experience supporting Desktops/EUC technical break fix issues.3. It is highly desirable that candidates have taken and passed their Microsoft Windows 7/10 OS Certification, Windows 2012/16 Server OS certification would be desirable.Technical RequirementResponsible for handling daily technical support activities related to desktops/laptopsV good understanding of desktop/laptop hardware and BIOSTroubleshooting and installation of desktop/laptop OS Windows 7 & 10Interacting with staff on desktop related problems and providing their resolutions.Basic knowledge of ticketing tool to assign, update and close calls in toolBasic Understanding of LAN network and troubleshootingBasic Knowledge of AD Server, DNS Server, DHCP Server, Proxy Server.V proficient in Microsoft Office latest versions and other component like VISIOV good in connecting accessories, various sort of cables, mobile syncing issues, Microsoft Outlook configuration and troubleshooting, user profile issuesBasic Microsoft Office 365/Exchange knowledge for mailbox troubleshooting issues.Working with SCCM team for client OS upgrades and liaison with Server team to carry out deskside day to day tasksBackups and RestoresAnti Virus software issues and working with OEM/SEM's to troubleshoot those.Act as Hands and Feet support for server side outages.Disclaimer:E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.

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