26 Jul
Technical Support Specialists
Vacancy expired!
We are currently seeking
Technical Support Specialists in the Auburn. NY area. This is an excellent opportunity to join a very successful and stable organization that highly values leadership, passion, respect and excellence and has a culture of recognition and appreciation!Excellent compensation and benefits package available! $45-$55K DOEYour role as Technical Support Specialist will include:- Responding to support requests regarding computer software, hardware, or network operation including thorough and accurate documentation of all communications, issues and actions taken
- remote troubleshooting and diagnostic services, repair scheduling, complaint handling, parts ordering, and providing company information.
- Software installation and training
- Preparing training materials and writing procedures
- Strong IT technical background, including networking, Windows, Windows Server and application support
- Networking: TCP/IP protocol, WAN, LAN, GSM/GPRS.
- Familiarity with basic scripting languages such as BASH, Korn, VB, Java, and Perl Familiarity with DICOM and/ or HL7 Standards
- Ability to handle multiple calls and situations and follow them through to a solution
- Strong verbal and written communication skills
- Able to work an on-call rotation and occasional extended hours
- Minimum AAS degree, Bachelors preferred from accredited institution
- 3+ years of experience working in an IT support role
Vacancy expired!