26 Jul
Production Controller
Vacancy expired!
- Monitoring batch job and RPA robot execution using BMC Control-M and UiPath Orchestrator software. When jobs fail, the Production Controller performs the initial investigation of the cause and then takes appropriate action per the job instructions.
- This often involves notifying the appropriate programmer/analyst per callout instructions. It also often involves logging into VDI machines and checking for environmental issues that may be affecting a job's run.
- Handling special requests ("manuals") from programmer/analysts to run, cancel or rerun jobs.
- Proactively monitoring the production environment and notifying the appropriate support staff and customers when problems arise that might adversely impact completion of that day's scheduled jobs.
- Production Control is staffed on all weekends and holidays. 24 X 7 X 365
- Must expect to work nights, weekends and/or holidays.
- High School Diploma or GED equivalent.
- Ability to work after-hours shifts
- Must be extremely detail oriented and work very accurately
- Must be customer oriented and have excellent verbal and written communication skills
- A working knowledge of basic PC skills (e.g. email, word processing, spreadsheets)
- Knowledge of Control-M and/or UiPath
- Familiarity with ServiceNow software a plus.
- Associates Degree or higher
- 3+ years experience within Information Technology
- Strong analytical skills
- Ability to work well within a team environment
- Ability to work with all support levels in an organization
- Self-directed, self-starting and capable of independent problem solving
- Ability to troubleshoot and analyze problems
- Ability to multi-task and work well in a crisis mode
- Ability to handle high volume work load and time constraints
- Strong time management/organization skills
Vacancy expired!