26 Jul
Business Process Analyst I
Vacancy expired!
The Business Process Analyst will provide operational program support by performing business process analysis and solution design, coordinating small projects, ensuring timely delivery of requirements, and documenting improvements to increase process efficiency and client satisfaction.
RESPONSIBILITIES- Breakdown assigned projects received through the operations request process into doable actions, creating a project timeline with milestones and due dates.
- Document and analyze current and future state processes and system interfaces to identify. process improvement opportunities aimed at increasing process quality and efficiency.
- Collaborate with cross-functional teams on process, application, or feature enhancements.
- Keep all stake holders updated on project timelines, due dates and outstanding items.
- Act as a liaison between process improvement and internal clients to identify and define project requirements, scope and objectives.
- Work closely with the Process Improvement Manager to eliminate blockers.
- Identify and resolve any project issues or risks that arise.
- Assist with coordination, communication, and roll out of new product development features.
- Facilitate cross functional meetings.
- HS Diploma or GED required
- Bachelor's degree in Business, MIS, or other related field strongly desired
- 1 year of experience in operations role supporting process discussions and working within small teams to achieve specific business outcomes preferred.
- Strong analytical skillset and problem solving ability
- Strong written and verbal skills with the ability to communicate effectively with various audiences
- Ability to assess situations and determine the importance, urgency, and risks
- Ability to manage multiple priorities in a fast-paced, dynamic environment with time requirements
- Strong attention to detail
- Strong planning and organization skills
Vacancy expired!