IT Infrastructure Manager

RESPONSIBILITIES:Kforce has a client in Salt Lake City, UT that is searching for a hands on IT Infrastructure Manager. We are working directly with the Hiring Manager on this exclusive search assignment. The company offers a competitive compensation package including base salary, annual bonus, equity, 401K matching, PTO benefits. The IT Infrastructur Manager will lead a small IT team and be responsible for the planning, installation, deployment, and maintenance of the company's core IT infrastructure. This includes networks, servers, PC's, phones, applications, and alarms in our corporate office, call center, and their 100+ retail locations. The client may consider a hands on IT Manager or Lead IT Systems Engineer for this role.Duties of the IT Infrastructure Manager include: Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations Diagnose, troubleshoot, and resolve to completion hardware, software, or other network and systems issues. Coordinates the deployment of computer programs and systems Configure, monitor, and audit companywide software licensing Designs, configures, and tests new hardware, system applications, and operating system software Partners with supervisor to plan, coordinate, and implement network security measures to protect company data, software applications, and hardware Plan, test, deploy and maintain enterprise data backup and disaster recovery systems and proceduresPercentage of Time Spent: 40%: Administering Critical Infrastructure Systems and Components, includes maintenance and repair 30%: Special Technical Projects, including future planning 20%: Receiving, responding to and resolving IT related issues (including on call support after hours) 10%: Staging, testing and deployment of core infrastructureREQUIREMENTS: BS in computer science, information technology, or a related field of study or equivalent work experience 5-7+ years of experience managing core IT systems within a predominantly Microsoft environment, preferably in the hospitality or retail industry supporting multiple locations in various states Knowledge and familiarity with regulatory compliance requirements such as PCI, SOX as well as IT specific ISO/IEC Standards Current/recent Microsoft professional certifications is preferred In-depth understanding of networking routing protocols and associated services to effectively address and resolve network issues Firewall, router and switch management including VPN's, VLAN's, NAT etc. Experience planning, deploying and managing VOIP/SIP based communications systems Customer service oriented; exhibits high level of responsiveness; readily understands and anticipates client needs Maintains high level of flexibility; effectively and quickly adjusts to changing plans and priorities Able to effectively communicate verbally and in writing with internal/external clients & service providersComprehensive knowledge of current server operating systems such as the following: Microsoft Server 2012/2012 R2/2016/2019 VMware ESXi 6.7/7.0 Hyper-V virtualization in a clustered environment Active Directory DNS, DHCP, File Server/Print Server, Remote Access Services, Windows 10, Office 365 email services Azure Active Directory, Single Sign On authentication services Enterprise Anti-Virus applications Enterprise backup solutions, and Patch Management SolutionsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.