26 Jul
IT Help Desk Technician
Colorado, Lakewood , 80215 Lakewood USA

Vacancy expired!

Description Job Description:Leidos has an opening for a IT Helpdesk Technician to work at contractor location in Lakewood, CO. The Helpdesk Technician will support the Digital Innovation for Government Services Administration (GSA) Infrastructure Technologies (DIGIT) program. Leidos is a subcontractor on this program to the prime, NCI.This is an exciting opportunity to use your experience to help the GSA DIGIT mission.Per the contract, U.S. Citizenship is required.Primary Responsibilities:

  • Provide technical assistance to computer users
  • Answer questions or resolving computer problems for clients in person, via telephone, or electronically
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Basic Qualifications:
  • Experience in a technical-driven enterprise environment.
  • Experience in an Agile development environment.
  • Experienced with a large enterprise project.
  • Working knowledge of ITIL 4
  • Excellent communication skills (written and verbal).
  • High School diploma and at least 2 years relevant experience.
Preferred Qualifications:
  • Agile Scrum certification.
  • Experience in a DevOps environment.
This role is covered by the Service Contract Act. The wage determined rate for this position is $21.92 in Lakewood, CO area.External Referral Bonus:IneligibleExternal Referral Bonus $:Potential for Telework:NoClearance Level Required:Public TrustTravel:NoScheduled Weekly Hours:40Shift:DayRequisition Category:ProfessionalJob Family:SCA Computer OperationsPay Range:Pay Range - -

Vacancy expired!

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