Unemployment Insurance Administrative Support

Job Description

This role provides administrative support to our Unemployment Insurance Claims Department. It is an entry-level position that trains the candidate in identifying the different forms and documents received from clients and state agencies.

Emptech is the unemployment claims division of Experian and prides itself on providing exceptional support to our clients in unemployment claims processing. We ensure that our clients’ claims are responded to accurately, timely, and succinctly. We pride ourselves on being proactive, responsive, and timely.

The primary function is to process unemployment insurance documents, ensuring exceptional service and response to states on behalf of our clients. To be successful in this role you will be able to:

• Provide general administrative and clerical support
• Verify the accuracy of data
• Organize and manage high volumes of data and state documents
• Work autonomously to ensure documents are uploaded timely and accurately
• Provide excellent customer service to our clients and state agencies

Qualifications

• Associate's Degree or Bachelor's Degree preferred
• At least 2 years of previous data entry or office administrative experience
• Must be able to type 40 WPM
• Familiarity with MS Office applications (i.e. Word, Excel, PowerPoint)

• Three weeks of vacation to start, five sick days and two volunteer days (plus twelvepaid holidays)
• Competitive pay and comprehensive benefits package
• Flexible work schedule and relaxed dress code

Additional Information

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is