26 Jul
Host / Hostess / Part Time / Surf & Sand Resort
California, Orange county 00000 Orange county USA

Vacancy expired!

Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

To complete an APPLICATION please click on the following website: https://www.surfandsandresort.com/join-our-team/ or contact the Human Resources office direct line 949-376-2764 anytime Monday - Friday, 8:30 am – 5:00 pm for additional information.

The HOST/HOSTESS facilitates seating and reservations for the restaurant. Provides a gracious initial greeting for arriving guests. Provides general assistance to Splashes service staff to ensure service standards are achieved in the restaurant.

ESSENTIAL DUTIES, include but not limited to:

- To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Restaurant Manager or Assistant when necessary to ensure customer satisfaction.

- To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart using their name and acknowledging special occasions.

- To make the Restaurant Manager or Assistant immediately aware of all guest comments and complaints.

- To be aware, at all times, of current house count, visiting VIP's, and hotel functions, in order to provide personalized service to guests.

- To provide prompt, efficient, and gracious service, in person or over the telephone, including making restaurant reservations, greeting guests with salutations, seating guests as they arrive, providing menus, and responding to all requests for information regarding the restaurant and hotel.

- To oversee and ensure continuity of service in the dining room, including assisting service staff, as necessary.

- To ensure proper rotation of service stations when seating guests.

- To ensure the cleanliness and good condition of all menus, check presenters and wine lists used during each shift.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Previous hotel restaurant experience preferred. Familiar with proper etiquette of seating and salutations. Basic knowledge of foods, service standards, and procedures. Must display knowledge of currently accepted business phone etiquette. Open Table certification required.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL DEMANDS: Stands and walks short distances throughout shift. Frequent use of stairs, daily. Heavy use of phones, daily. Must be able to work well under pressure.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651

www.surfandsandresort.comHR direct line: (949) 376-2764

Vacancy expired!


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