Communication Specialist

We have an urgent job opening with our Direct client. Title: Communication Specialist Location: South San Francisco, California, United States,94080 Duration: 6+ months Purpose: The Communications Specialist supports the Principal Communications & Change Management Lead in drafting, refining and executing IT communications for user-impacting IT changes across the region, in order to align delivery, timing and approach for the business. Job Description: Communication Strategy & Execution Supports creation of communications & communication strategies as needed, to inform and empower client employees to adopt IT-driven changes Supports function-specific communication strategies as needed for complex IT changes Supports the end-user communication strategy end to end Supports execution of communication plans (drafts communications, socializes, incorporates key stakeholder feedback, and sends to 20,000+ end users) Manages team's email campaign software account (Mailchimp) to draft email campaigns, manage audience lists, create surveys, and send campaigns Reviews, refines, and reformats draft campaigns from Global Communications team in order to tailor to client audience Curates and categorizes content for digest-style communications Reformats content to post to other channels, such as Google Currents and Wordpress websites Works with Adoption Services Technical Account Manager to craft Quarterly Newsletters to targeted groups Consultation & Business Partnership Helps prepare updates about changes coming with IT and business stakeholders (presentations, meetings, 1:1s, etc.) Supports partnering with key business stakeholders on function-specific communication strategies, to ascertain and shape how business groups will be impacted and/or embrace large IT changes Supports execution of VoiceIT communications in MailChimp Supports team in providing guidance to small IT project teams about how and when to communicate; reviews drafts and polishes communications as needed for clarity, simplicity and adoption Assists with communications for pilot launches of larger IT initiatives Adoption Teamwork Helps maintain end-user impact and communications calendars shared with adoption services team and key IT stakeholders Builds trustful and effective relationships and networks; promotes teamwork, collaboration and sharing Aligns with Global Regional Adoption Services teams, supporting strategies to share best practices, materials, and knowledge amongst global team Job Qualifications: Relevant Bachelor's degree, Communications preferred 1+ year of related experience Experience using email campaign software (e.g. Mailchimp, Campaign Monitor, etc.) Familiarity with Google Workspace Highly self-organized; able to balance multiple tactical requests and competing priorities Excellent oral and written communication skills Demonstrated success communicating across a variety of audiences Ability to translate technical jargon into simple user-friendly terms Plus: Change Management certification or experience. Regards, Mary Celestina Lead Recruiter Email: maryatinfobahnswdotcom US # +1