27 Jul
Tier 2 Systems Engineer
Vacancy expired!
- Administration of Portola Systems PSA and RMM and Network Operations Center (NOC) tools
- System administration duties including Microsoft Server 2012 R2 - 2019, Directory Services Structure (AD, LDAP), DNS, Microsoft Exchange, and (potentially) Microsoft SQL administration/maintenance
- Perform system and application installs including client patching and update policies
- Manage Windows triage troubleshooting, resolution, and log analysis
- Lifecycle management, patching, analysis, recommendations and upgrades: server / storage infrastructure, hypervisor, operating systems and mission-critical applications and databases
- Create and maintain comprehensive documentation including topologies, configurations, and policies
- Architect and implement Microsoft, VMware solutions and cloud-based systems (O365 – Azure, SharePoint, Exchange Online, File Sync, AWS, DR, Storage, Process and Compute)
- Level 2 support and incident escalation from Level 1 help desk requiring subject matter expertise
- Work alongside Security and Network Teams to develop, troubleshoot, and implement user authentication solutions (single-sign-on, SAMPL, multi-factor authentication, and RADIUS)
- Develop technical project outlines for recommended system implementation proposals
- Participate in after-hours upgrades, troubleshooting and/or on-call availability as needed
- Stay current with systems information, changes, and updates
- 3+ years relevant IT experience
- Bachelor's degree or equivalent work experience
- Strong documentation skills including technical report writing
- Experience with at least some of the following:
- Windows Server 2008-2019, Microsoft Exchange, Exchange Online/Office 365, Active Directory (AD, ADFS, Azure AD), DNS, SharePoint and SharePoint Online
- VMware (vSphere, vCenter, vCloud AIr), AWS
- Storage Technologies (HP, Dell, EMC, Nimble)
- PC and server virtualization software, virus protection and backup systems
- At least one Microsoft certification - MCSA, MCSE, MCITP
Vacancy expired!