27 Jul
Workday Senior Business Systems Analyst/ Workday Techno Functional Consultant
California, Paloalto , 94301 Paloalto USA

Vacancy expired!

Title: Workday Senior Business Systems Analyst/Workday Techno Functional Consultant

Location: Palo Alto, CA

Duration: FULL-TIME

What You Will Do
  • Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
  • Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
  • Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
  • Implement changes using documented procedures that are compliant with department’s policies and procedures
  • Work with and mentor junior staff members to document workflows
  • Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes
  • Perform a major role in complex software upgrade initiatives
  • Lead small to medium complexity new software installations and enhancement requests
  • Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
  • Continually identity opportunities for functional and stability improvement in applications
  • Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions
  • Anticipate and resolve system problems
  • Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences
  • Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records

Education Qualifications
  • Bachelor's Degree BACHELOR'S DEGREE IN RELATED FIELD: COMPUTER SCIENCE, INFORMATION SYSTEMS OR A DIRECTLY RELATED FIELD OF ENGINEERING
  • Certification in relevant applications Required

Experience Qualifications
  • Five (5) to Eight (8) years of progressively responsible and directly related work experience Required
  • Prefer experience with 2 major implementations or upgrades Preferred

Vacancy expired!


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