27 Jul
Workday Senior Business Systems Analyst/ Workday Techno Functional Consultant
Vacancy expired!
- Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
- Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
- Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
- Implement changes using documented procedures that are compliant with department’s policies and procedures
- Work with and mentor junior staff members to document workflows
- Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes
- Perform a major role in complex software upgrade initiatives
- Lead small to medium complexity new software installations and enhancement requests
- Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
- Continually identity opportunities for functional and stability improvement in applications
- Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions
- Anticipate and resolve system problems
- Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences
- Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records
- Bachelor's Degree BACHELOR'S DEGREE IN RELATED FIELD: COMPUTER SCIENCE, INFORMATION SYSTEMS OR A DIRECTLY RELATED FIELD OF ENGINEERING
- Certification in relevant applications Required
- Five (5) to Eight (8) years of progressively responsible and directly related work experience Required
- Prefer experience with 2 major implementations or upgrades Preferred
Vacancy expired!