27 Jul
Air Export Supervisor
California, San diego , 92101 San diego USA

Vacancy expired!

Job Description

Scope of Position

To support the air export manager in the smooth running of the department within the branch; I.e. the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policies and procedures.

Major Duties and Responsibilities

Operations

  • Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers standard operating procedures are followed as per the DLSOP
  • Ensure the system reports including but not limited to the below list are used at the level of frequency mentioned in order to effectively supervise operations:
  • Understanding of Customs inbond procedures
  • Shipment Transit Workboard Tracking
  • Weekly monitoring of Revenue Recognition Reports
  • Warehouse inventory audits
  • Dangerous Goods Audits
  • Export Daily Monitoring Audits

Support the manager in the following areas:

  • Building and maintaining strong relationships with vendors (airlines, trucking companies, and others)
  • Working to be our vendors lowest cost customer promoting market solutions
  • Evaluating vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed
  • Customer Market updates
  • Pricing RFQ’s

Finances

  • Meet weekly or more if required with the department manager

Support the manager as required and applicable in the following areas:

  • Proactively work to maintain accounts payment within 30 days
  • Ensure company credit procedures are followed and utilized effectively
  • Manage accounts payable to vendors (airlines, truckers etc.) utilizing BNP
  • Manage intercompany accounting discrepancies via AJAX report

Sales / RetentionSupport the manager and or the sales department where needed:

  • Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
  • Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
  • Take an active role in the transition of new business/ updates to existing business
  • Participate to retention calls and complete customer reviews and with your regular customers to document in the CRS

People

  • Identify with manager, develop, and mentor your No. 2
  • Allocate workloads within team to ensure smooth operations during peak activity or staff absence
  • Ensure team meets company standards of 52 hours training per year per employee
  • Ensure that the new hires complete company’s mandatory training within the first 6 months
  • Support the manager where needed
  • Participate to staff appraisals, and at a minimum once per year per employee
  • Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
  • Contribute to the effective weekly department meetings with team
  • Review department goals and business plan periodically with team to ensure buy-in and accountability

Systems

  • Ensure department is using all system tools to their greatest advantage based on your department size and organization.( export database, and other system generated reports to manage by exception)
  • Be open to implementing new system changes and enhancements into your department
  • Be involved and suggest system/process improvements
  • Set the tone of this environment within your department

Culture

  • Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

  • 2 years of industry specific qualification (country specific)
  • Proven supervisory attitude
  • Good market and product knowledge
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Good computer skills (Excel, Word)

Reporting Structure

  • Air Export Manager

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Vacancy expired!


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