27 Jul
Air Export Supervisor
Vacancy expired!
Job Description
Scope of PositionTo support the air export manager in the smooth running of the department within the branch; I.e. the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policies and procedures.
Major Duties and ResponsibilitiesOperations- Monitor compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers standard operating procedures are followed as per the DLSOP
- Ensure the system reports including but not limited to the below list are used at the level of frequency mentioned in order to effectively supervise operations:
- Understanding of Customs inbond procedures
- Shipment Transit Workboard Tracking
- Weekly monitoring of Revenue Recognition Reports
- Warehouse inventory audits
- Dangerous Goods Audits
- Export Daily Monitoring Audits
Support the manager in the following areas:
- Building and maintaining strong relationships with vendors (airlines, trucking companies, and others)
- Working to be our vendors lowest cost customer promoting market solutions
- Evaluating vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed
- Customer Market updates
- Pricing RFQ’s
- Meet weekly or more if required with the department manager
Support the manager as required and applicable in the following areas:
- Proactively work to maintain accounts payment within 30 days
- Ensure company credit procedures are followed and utilized effectively
- Manage accounts payable to vendors (airlines, truckers etc.) utilizing BNP
- Manage intercompany accounting discrepancies via AJAX report
- Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
- Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
- Take an active role in the transition of new business/ updates to existing business
- Participate to retention calls and complete customer reviews and with your regular customers to document in the CRS
- Identify with manager, develop, and mentor your No. 2
- Allocate workloads within team to ensure smooth operations during peak activity or staff absence
- Ensure team meets company standards of 52 hours training per year per employee
- Ensure that the new hires complete company’s mandatory training within the first 6 months
- Support the manager where needed
- Participate to staff appraisals, and at a minimum once per year per employee
- Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
- Contribute to the effective weekly department meetings with team
- Review department goals and business plan periodically with team to ensure buy-in and accountability
- Ensure department is using all system tools to their greatest advantage based on your department size and organization.( export database, and other system generated reports to manage by exception)
- Be open to implementing new system changes and enhancements into your department
- Be involved and suggest system/process improvements
- Set the tone of this environment within your department
- Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
- 2 years of industry specific qualification (country specific)
- Proven supervisory attitude
- Good market and product knowledge
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Good computer skills (Excel, Word)
- Air Export Manager
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!