Senior Manager - Digital Experience Product Management - Opportunity for Working Remotely

At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.If you see a position that might be right for you, we encourage you to apply and continue to be a part of our EPIC2 community.Job DescriptionSenior Manager – Customer Digital ExperienceDo you feel passionate about customer experience and service excellence?In today’s enterprise technology landscape, customers expect more from businesses than just quality products. They expect a great experience through every step of their journey for both digital and human led engagements. Join the team and help us transform our customer digital experience to empower customers to realize their technology outcomes.You will be responsible for:· Managing a team of Product Managers who support the individual teams and projects covering VMware’s Customer Connect platform.· Collaboratively defining and driving product strategy, vision and roadmap evangelizing to all the teams, partners, and users of our platforms.· Working with the team to drive product definition, design, and prototyping process to discover customer problems and create valuable, desirable and feasible solutions.· Collaboratively defining and prioritizing an outcome centric roadmap for your area that continuously delivers measurable value towards the vision.· Coaching product practice and helping innovate and iterate on agile PM processes and share our insights.· Working at a program level with technical leads, designers, and people managers in figuring out what to work on next and how to prepare for future work.· Bringing clarity where there is uncertainty, manage risk and continuously deliver value.· Defining experiments, measuring success metrics, and using data to inform decisions.Desired Skills & Experience:If you believe you are a great candidate for this position but don’t meet all the requirements, please do not hesitate to apply.· 8+ years Product management experience· Experience managing teams of product managers or engineers· Exposure navigating large enterprise organizations with an understanding of IT partnerships· Able to breakdown complex problems into simple solutions focused on important customer needs· Strong leadership and communication skills and the ability to teach others· Ability to work collaboratively with others and navigate complex decision making· Focused on data-driven approaches to solving problems, and accelerating the learning process to validate solutions· Ability to collaborate well with engineers, designers, and other partners· Experience User-Centered Design methodologies· Proven experience delivering software using agile, having delivered SaaS a plus.· BA/BS in Computer Science, Engineering, or equivalent experienceCategory : MarketingSubcategory: Product ManagementExperience: Business LeadershipFull Time/ Part Time: Full TimePosted Date: 2021-07-27VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.