Senior Manager, HR Communications

Job Description

We’re looking for an Employee Communications professional with the right mix of experience, creativity, project oversight and technical skills to implement and execute internal communication campaigns that support Visa’s people programs and initiatives. These include talent management, career development, benefits, wellness, recognition, compensation and learning (Visa University).

As Senior Manager, Employee Communications, HR Programs, you will develop and execute strategies, messages and key deliverables to communicate Visa’s Human Resource (HR) initiatives and programs to the company’s workforce of more than 20K. This involves collaborating closely with subject matter experts to understand and translate information into easy-to-understand, actionable and compelling content that resonates with Visa employees. The position reports to Senior Director of Global Employee Communications, Corporate Functions.

Responsibilities are as follows:

• Create and execute multi-channel communication plans for ongoing and new HR programs, including benefits, compensation, talent and HR operations.
• Provide guidance and counsel to HR program owners and HR leadership on messaging and best practices for engaging employees; able to clearly present ideas to leadership
• Write/produce and edit communications content (intranet stories, emails, video scripts, etc.); manage vendor work and relationships as needed.
• Calendar and track status of deliverables; measure impact of communication
• Ensure that all relevant employee communication is delivered in a way that is timely, accurate and on brand
• Align HR content with the company vision, business strategy and leadership principles
• Support other key employee communications initiatives based on business and resource needs

Qualifications

• 8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhDB.A./B.S. degree in marketing, communications, PR, English, or related discipline.

• 5 or more years of marketing, public relations or communications experience. Internal communications for a global organization, a communications agency or HR/workplace consulting firm preferred.
• Excellent verbal and written communication skills, including stellar editorial proficiency (writing, editing, proofing). A writing test will be a part of the interview process
• Ability to influence others and build relationships within an organization, communicate regularly with key individuals and interface with all levels of staff, including senior leadership
• An understanding of communications as a change enabler; experience in change management initiatives a plus
• "Hands-on" team player with outstanding project management and strong organizational skills, attention to detail and ability to manage multiple priorities simultaneously
• Good judgment skills and able to handle confidential/sensitive information
• Curious and passionate about people, culture and the employee experience
• Ability to work independently
• Positive approach and commitment to providing excellent client service.

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.