03 Aug
Business Systems Analyst - Quoting (CPQ experience)
Vacancy expired!
- Work closely with the Sales and Renewals teams to identify, recommend, develop, implement, and support the sales and quoting process
- Work closely with internal stakeholders to scope the requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps and the Customer Success team
- Strong understanding of Salesforce and CPQ capabilities and limitations
- Be the Subject Matter Expert for the company’s quoting tools (Callidus CPQ & SteelBrick CPQ); drive related systemic projects and partner cross functionally to support enablement activities
- Responsible for Architecture and implementing Product Configuration, Product Attribute Based Dynamic Pricing and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables.
- Working with product managers contributing to future enhancements which involves building complex bundle structures with Dynamic Pricing which will help in Customer satisfaction.
- Assist the team with regression, UAT and system integration testing for existing and new CPQ process (Steelbrick)
- Facilitate and actively participate in all phases of the business process enablement life cycle of Salesforce CPQ platform
- Participate in end to end implementation planning including project management, issue management, communication and change management
- Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams
- Resolve tier 3 user tickets related to quoting tools
- Minimum 3 years in a Business System Analyst role, with demonstrated hands on experience developing business relationship and creating requirement definition, user story, functional specification, test cases and root cause analysis
- 3+ years Salesforce & CPQ configuration and design experience
- Deep understanding of the Lead to quote process
- Deep expertise in the SaaS, HW, SW and Maintenance business model, especially in the CPQ and Quote to Cash process area
- Hands on experience of CPQ functionality including Product setup, Product Options, Product configuration & rules, Pricing, Discounting and Quote templates in Steelbrick CPQ
- Experience in designing and implementing new Salesforce objects, workflow rules, custom layouts, and other standard Salesforce customization
- A strong analytical approach to business process design with an emphasis on cross-functional inter-dependencies
- Strong analytical skills with ability to translate business requirements into functional and technical specifications
- Ability and interest in training/educating users in tools, processes, procedures
- Experience working in Agile methodologies
- Bachelor’s Degree from an accredited college or university in Business, Management Information Systems, Computer Information Systems or equivalent IT experience
- CPQ Certification
- Certified Salesforce Admin
Vacancy expired!