03 Aug
IT Help Desk
California, Gardena , 90247 Gardena USA

Vacancy expired!

What you'll need:
  • 2-4 years in a corporate IT helpdesk role
  • Experience with Windows management in an enterprise environment, Active Directory, Office 365, MS Teams.
  • Install and configure Desktop/Laptop software and hardware.
  • Level 1, Level 2 support
  • 70% Windows, some Mac and iOS support
  • Experience Adding Users, and Joining machines to Active Directory
  • Experience using remote support tools.
  • Experience or some knowledge with hybrid environments (AWS/Azure Cloud, On-Premise)
  • Experience or some knowledge with processes including ITIL, Documentation, Change Management, Ticket Management and Disaster Recovery.
  • Experience or some knowledge with relevant IT technology: DNS, DHCP, networking, VPN, firewalls, storage, VoIP, etc.
  • Ability to be both highly organized with attention to detail but also able to think big picture strategy
  • Natural tendency to focus on scalable long-term solutions

Vacancy expired!


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