MFC Program Manager

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.The eCommerce Fulfillment team has an opening for an MFC Program Manager. This position is located in Pleasanton, California and will require travel to support the launches of our fulfillment operations across the U.S. Position Purpose The eCommerce Fulfillment Optimization team is responsible for the strategic development and execution of ecommerce initiatives, including the launch and scale of Albertsons' micro-fulfillment center (MFC) network. This role will oversee the buildout of our micro-fulfillment center (MFC) network, which is a major investment area which is critical to the growth and success of our omnichannel strategy. You will develop relationships with key customers and stakeholders, deliver and support projects, and work cross functionally with operations, real estate, marketing, analytics, product and IT to execute the construction and launch of our new MFC locations. Key Responsibilities include, but are not limited to:

• Establishing clear timelines and milestones for all Fulfillment Optimization initiatives, including the launch of several micro-fulfillment centers (MFCs) in the next 18 months
• Designing and implementing a site selection methodology for new fulfillment operations, including market analysis, construction feasibility, and operational impacts;
• Managing ecommerce initiatives from inception through deployment, with responsibility to provide visibility and necessary reports/updates to leadership teams;
• Coordinating workplans across many Albertsons teams (Operations, Fulfillment, Real Estate, Construction, Product/IT, Merchandising) to achieve on-time launch of new sites and drive execution of strategic initiatives;

• Able to keep teams on track across multiple projects, instill accountability on timelines and milestones, understand impact on dependencies, etc.

• Developing and executing launch playbooks for implementing standard work and driving rapid launch and ramp of new sites;
• Working cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit
• Producing and maintaining documentation, including capital request decks, status updates, and site plans to achieve project approval and drive timelines for execution of top initiatives.

• Lead process, manage project and program level planning, budget estimation and tracking, resource planning and assessment, invoice review, financial planning and risk assessment.
• Ability to handle multiple projects within the program at any given time.
• Well-organized, detail oriented, has great communication skills and thrives in a fast-paced environment.
• Flexibility and ability to work collaboratively within a matrix, 'virtual' environment.
• Demonstrated ability to work with external vendors.

• Bachelor's Degree required

• 6-10 years' experience in one or more of the following areas: product/program management, business development, management consulting, - desired, but not required
• eCommerce fulfillment/logistics site launch experience is strongly preferred.
• Ecommerce, digital and retail experience is a plus.

• Strong skills in Agile coaching, project planning, budget estimation and management, resource planning and assessment, financial planning and risk assessment.
• Advanced knowledge of process evaluation and improvement, including selection of products, tools, services and infrastructure components in line with an organization's business needs and architectural principles.
• Strong knowledge of Project Management Tools (e.g. JIRA, Confluence, MS Project, Visio, Agile, SDLC etc.)
• Strong verbal and written communication skills.
• Strong expectation management, influencing and conflict resolution skills.
• Strong ability to collaborate across groups, build relationships and manage effectively in a matrix organization.
• Strong ability to motivate teams and coach and train business system analysts and lower level project managers.
• Ability to handle multiple projects within the program at any given time.
• Well-organized, detail oriented, has great communication skills and thrives in a fast-paced environment.
• Flexibility and ability to work collaboratively within a matrix, 'virtual' environment.
• Demonstrated ability to work with external vendors.

• Up to 25%

• Compassion: We always treat each other with kindness and respect
• Team: We always support and recognize each other
• Inclusive: We always value everyone's perspective
• Learning: We always strive to grow and develop ourselves and others
• Competitive: We always act with integrity to win over the customer
• Ownership: We always take actions to drive our success

• Work may be performed in a temperature-controlled environment.
• Must sit, stand, or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• Will use keyboards, telephone, and other office equipment during the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Work day is fast paced; some evening and weekend work may be required.