IT Business Engagement Manager

SummaryIT Business Engagement ManagerDo you love free samples? We do too! Ever wonder what goes into the process to sell, plan, create, schedule, execute, audit, reconcile, report, and invoice for sampling events and others like it in the Consumer Packaged Goods (CPG) industry? If this peaks your interest and you have experience in technology we may have a position that is right for you. We are seeking an energetic Business Engagement Manager (BEM) to function as a liaison and point person for select IT systems that support and enable the marketing/demo side of Advantage Solutions. As a BEM you will be expected to build strong partnerships at the VP and Director level bridging the gap between the business and IT. These partnerships will enable you to develop product roadmaps, project plans, and deliverables that drive business success and growth.What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)

401(k) with company match

Generous Paid Time-Off

Flexible Schedules

Work from Home (remote) Culture

Responsibilities:Strong relationship building skills - regularly communicate/collaborates with business partners.

Excels at presenting technology solutions to both business partners and clients (existing and potential). Drives operational efficiency through technology by collaborating with the business on best practices.

Understands business processes and technology integration. Proficient at project management, assigning tasks, holding cross-functional teams accountable for deadlines, providing business-friendly communication to all levels.

Makes recommendations for new features/enhancements and advocates for prioritization based on business need – works closely with the engineering/development teams

Deep technical knowledge of supported systems and applications, understands the process, troubleshooting, and reporting.

Represent and evangelize systems which support the business.

Qualifications:Bachelor's Degree or equivalent experiencerequired

2-4 Years of experience in a related field

Excellent Written & Verbal Communication Skills

Track Record of Building & Maintaining Customer/Client Relationships

Ability to Visualize & Plan Objectives & Goals Strategically

Experience working with development teams

Knowledge of Accounting terms and definitions

ResponsibilitiesThe Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Job DutyCONSULTATIVE/RELATIONSHIP BUILDINGStrong relationship building skills - regularly communicates/collaborates with assigned business partners

Functions as the primary point of contact for issue escalation and resolution

Excels at presenting technology solutions to both business partners and clients (existing and potential)

Drives operational efficiency through technology by collaborating with the business on best practices

Pro-actively identifies innovative and creative solutions to meet business challenges

Identifies emerging technologies and educates the business

BUSINESS ANALYST/PROJECT MANAGEMENTUnderstands business processes and technology integration

Effectively translates business needs/goals into technology solutions for the development team

Proficient at project management, assigning tasks, holding cross functional teams accountable to deadlines, providing business friendly communication to all levels

Submits projects to the PMO on behalf of the business and ensures governance is in place through the project lifecycle

TECHNICAL EXPERTISEMakes recommendations for new features/enhancements and advocates for prioritization based on business need – works with the technical team on building prototypes

Deep technical knowledge of supported systems and applications, understands process, trouble shooting and reporting

Provides initial training on new systems or enhancements

Where SaaS solutions are being investigated, plays the role of “buyer’s” agent

Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reports

Indirect ReportsDoes not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving RequirementsTravel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

Travel up to 50%

Minimum QualificationsThe following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level: (Required): Bachelor's Degree or equivalent experienceField of Study/Area of Experience:2-4 Years of experience in a related fieldSkills, Knowledge and AbilitiesExcellent Written & Verbal Communication Skills

Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment

Excellent Customer Service Skills

Good Interpersonal Skills

Track Record of Building & Maintaining Customer/Client Relationships

Ability to Visualize & Plan Objectives & Goals Strategically

Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment

Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).Important InformationThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Job Locations US | US-CA-Irvine | US-CA-San Diego | US-CA-Los AngelesPostal Code 92604Primary Posting Location : Country USRequisition ID 2021-377851Position Type Full TimeCategory Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)