16 Aug
Desktop Support
Iowa, Clive , 50325 Clive USA

Vacancy expired!

Quest Solutions, Inc is seeking 2 Desktop Support candidates for contract (or contract to hire) opportunities onsite in Clive, IA. IDEAL START AUG 23 so priority openings!Typical 8am-5pm with opportunities for overtime

Overview and Responsibilities:
  • Added support to help with employees returning to the office
  • Will be working in tandem to set up equipment at employees' desks
  • Employees will schedule appointments- these individuals will greet employees at the door and collect any existing equipment the employee is bringing in or providing them with new equipment. They will lead the employee to their desk station and help support with set-up (about 30 mins with each employee). Hooking up monitors, cables, docking stations, etc.
  • Experience with a ticketing system preferred, ServiceNow a plus
  • Could also support equipment inventory project and other desktop support needs.
  • MUST have strong communication and customer service- they will be first impression for employees returning to office.
  • MUST have strong hardware knowledge for setting up computer and phones.
  • May be an opportunity for additional headcount in 2022, so could be considered for FTE Desktop Tier I or II. Interest in full-time not required if they only want to come in and do the project work.

Vacancy expired!


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