26 Aug
Field Engineer 4
Vacancy expired!
Location: Cheyenne WY Driving/Non-Driving:
Non-Driving Duration: 6 months Required Certifications: None Prescreen questions MUST be on top of every resume. Prescreen Questions: (Minimum 1 year experience on all)- As a Field Engineer, you will work in a highly directed environment.
- Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
- You will also perform other non-troubleshooting duties.
- Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
- PLS Support for calls such as Dell Client
- Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
- Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
- May perform routine installs, moves, adds and changes as part of a directed team, including: Complex desktop and laptop break fix work
- Whole unit replacement
- Simple desktop printer fixes
- Load software with a script
Vacancy expired!