Customer Service Representative

Description Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term contract / temporary Customer Service Representative position in Coralville, Iowa could be perfect for you! Your responsibilities in this role Receive and place telephone calls

Retrieve and oversee the sending of written business communications

By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Give exceptional customer service in a timely fashion Requirements - Comfort and confidence when interacting with internal and external partners and clients/customers

Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Excellent communication skills (written and verbal)

Critical thinking, problem solving, ability to work independently

1+ years of past relevant experience

A consistently positive approach to your work that is rooted in a businesslike professionalism

Demonstrated experience performing extensive research to resolve complex customer inquiries

Solid understanding of navigating basic office equipment and protocols

Proficiency in Call Center Customer Service

Customer service experience preferred

Strong technical skills including proficiency with Microsoft Office

Proficient with diversified computer software and systems

Customer service and office administrative skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).