03 Sep
Cloud Services Engineer - Azure
Virginia, Mclean , 22102 Mclean USA

Vacancy expired!

  • Interacts with multiple clients daily as part of a team providing outsourced IT support to multiple industries.
  • Builds, maintains and improves on customer IT on-premises and cloud infrastructure.
  • Maintaining accurate records of time spent maintaining and troubleshooting.
  • Maintaining accurate records of client information, i.e., credentials, network changes, etc., of customers IT environment.
  • Promoting Managed IT Services (MITS) offerings and capabilities.
  • Advances opportunities that result in profitable revenue growth for NeoSystems.
  • Demonstrating breadth and depth of knowledge in aligning NeoSystems capabilities to client s business and IT priorities and positioning relative to competitors.
  • Focuses on client s key business challenges and drives to position himself/herself as a trusted advisor at the IT executive and business manager level.

  • Mid-level knowledge of Windows Server 2012R2, 2016 and 2019 including but not limited to Active Directory, DNS, Group Policy, IIS, etc.
  • Experience configuring systems to meet the compliance requirements found in NIST 800-171, DFARS 7012 and/or CMMC.
  • Experience with migrating Windows networks including but not limited to file servers, email, databases to Office 365, Azure or similar cloud-based solutions.
  • Intermediate knowledge and proficiency with Microsoft 365 products and services
  • Intermediate knowledge and proficiency with Microsoft Azure
  • Proficient with designing Windows networks to meet standards and client requirements.
  • Experience providing outsourced IT support.
  • Experience with remote monitoring and management tool sets (SolarWinds N-Able, SolarWinds N-Central, Altiris, Kaseya, etc.).
  • Experience with helpdesk systems and PSA (ConnectWise, ViewIT, Remedy, ServiceNow)
  • Experience with virtualization (VMWare, Hyper-V).
  • Experience with behavioral virus protection applications (Cylance, Sentinel One, Carbon Black, etc.).
  • Data backup and disaster recovery design capabilities
  • Proven troubleshooting abilities for complex issues
  • Strong verbal and written communications skills required; must effectively communicate the scope of work and technical findings or recommendations to a non-technical audience; ability to produce readable, concise, and accurate written documentation required.
  • Must have strong customer service orientation; be able to maintain a professional demeanor and work well under pressure to handle critical issues in timely manner.
  • Must be able to isolate issues, define problems clearly and articulate solutions in a clear, concise, and consultative manner.
  • Must be flexible and adaptable in diverse systems.
  • Must be independent thinker and self-starter.
  • Occasional travel inside the United States to visit customer locations may be required.
  • Ability to lift up to 50lbs.
  • Due to customer compliance requirements all applicants must hold ship.

  • Basic to intermediate skills required to administer routers and firewalls (SonicWall, Cisco or FortiNet).
  • Proficiency with Exchange 2010, 2013 and 2016.
  • Proficiency with SharePoint 2013, 2016 or 2019.

Education & Certification Required
  • Associates or bachelor s degree in I.T., Computer Science or related field
  • 3-7 years of related field experience
  • 2-4 years additional experience accepted in lieu of a degree.
  • Any certification(s) from the following list
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
    • Microsoft Certified Technology Associate (MTA)
    • Microsoft Certified Solutions Administrator (MCSA)
    • Microsoft Certified: Azure Administrator Associate
    • Microsoft Certified: Azure Security Engineer Associate
    • Microsoft 365 Certified: Security Administrator Associate
    • Microsoft 365 Certified: Messaging Administrator Associate
    • Microsoft 365 Certified: Teams Administrator Associate
    • Microsoft 365 Certified: Enterprise Administrator Expert
    • Cisco Certified Networking Associate (CCNA)
    • Certified SonicWall Network Security Administrator
    • Ubiquiti Enterprise Wireless Administrator (UEWA)
    • FortiNet Network Security Expert Level 4
    EOE M/F/D/V

    Vacancy expired!

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