03 Sep
IT Software Project Manager
Vacancy expired!
- Serves at the point of contact for the requirements of the software team
- Serves as the point of contact for the registration, activation and downloading of software requirements
- Develops, creates, monitors, and modifies general email accounts to assist customers with registering, downloading, and activating software applications
- Burns software to media and uploads software to repository for future use
- Ensures that personnel tasks are completed within established deadlines, tasking guidance from the Government is clear and unambiguous, and potential problems are pre-empted
- Consults and coordinates with the appropriate customer for problem resolution, task scheduling, and new resource requirements and task clarification
- Candidate must be able to monitor, troubleshoot and identify challenges for both non-technical and technical issues throughout the entire project and if necessary, implement appropriate technical modifications to ensure delivery of products/services to customers and/or stakeholders
- Establishes and implements streamlined processes and procedures enabling the Contractor to rapidly respond to requirements of the customer
- Consults with users, management, vendors, and technicians to assess computing needs and system requirements
- Makes decisions that deal with the daily schedule and work to be accomplished with management oversight
- PMs make decisions that deal with the daily schedule and work to be accomplished
- Stays abreast of various software that is being requested
- Other duties as assigned
- Active TS/SCI with polygraph required
- High school diploma or equivalent is required
- Requires a minimum of three full years of experience specific to the skill and must be reflected
- Must be able to interface with individuals at all levels of the organization both verbally and in writing
- Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint)
- Some PC repair/troubleshooting skills may be required
- Effective time management skills
- Some basic knowledge of Software Project Management procedures and policies specific to the area of assignment
- Software activation and downloading experience
- Ability to work ticket queues
- Some basic knowledge of various Project Management databases and applications
- Oral and written communication skills sufficient to compose and deliver responses to routine questions in a clear and concise manner
- Ability to develop an internal network of professional working relationships within the work unit and with service partners' counterparts in other offices.
- Effectively resolves routine problems
- Ability to adapt to changing work requirements and priorities
- Ability to use good judgment and personal initiative in recognizing appropriate action to be taken for completion of tasks
- Ability to demonstrate a high level of service delivery
- Ability to interact with people who have different values, cultures, or backgrounds
- Must be a team player
- Proficient in many facets of information technology requirements
- The candidate should possess general business knowledge and soft skills allowing them to be adaptable in a wide array of work environments. The candidate should have the willingness to participate in these types of activities when called upon to do so
- Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Coordination Possess the ability to adjust project activities quickly and strategically in relation to internal/external team actions
- Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
Vacancy expired!