03 Sep
NOC Computer Operator (3rd Shift)
Florida, Clearwater , 07470 Clearwater USA

Vacancy expired!

Our direct client is seeking a NOC Computer Operator for (3rd Shift) - 6 month contract to hire.The Network Operations Center (NOC) Operator will monitor multiple systems utilizing dash boards like SolarWinds, AppDynamics and ODT consoles. Provide Level 1 support of Cisco Infrastructure, VMware etc.Responsibilities:

  • Stay current on all monitoring procedures and operating standards.
  • Monitor data files transmissions for daily input to batch processing and 3rd party vendors.
  • Ensure timely response to alerts to avoid outages by e-mail, text messaging or phone calls.
  • Provide L0/L1 Support for Batch execution FTP transmissions and monitoring of our bank branch network.
  • Develop tools and framework to improve operational efficiency and anomaly detection.
  • Drive scripting and automation to develop solutions to common problems with routine alerts.
  • Support the integration between the SolarWinds and Service Desk call ticketing system.
  • Maintain and monitor production schedules for batch processing on the mainframe.
  • Identify any system malfunctions, troubleshoot issue, initiate corrective action, and notify supervisor of any issues.
  • Provide an efficient and timely response to all requests, problems/issues.
  • Maintain problem log, date, time of incident people contacted and resolution time.
  • Enter all system error messages as required by ServiceNow platform.
  • Interpret console messages from system software or applications program, network feeds and perform required actions.
  • Initiate corrective action where required and within the scope of knowledge and authority then escalate where needed.

Required Skills:
  • Familiarity with build automation tools like UiPath.
  • Familiarity with windows server Active Directory, VMWare, and Dell/EMC storage platforms.
  • Managing SolarWinds Network Management Systems and Processes.
Interested?Contact: Fernando Alicea

Vacancy expired!

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