03 Sep
SCM Order Management / Process Lead
Vacancy expired!
- Strong experience and self-starter
- First rate communication and interpersonal skills
- Analytical thinking and problem solving
- Able to gather, validate requirements from Business/Process Leads and provide clear and concise requirements to SAP functional team
- Prepare a Business requirements document with clear requirements, acceptance criteria
- Should have worked in Agile delivery
- Large project experience
- Strong Systemic approach to identify, analyze and bring about improvement.
- Identify value add opportunities
- Experienced with SAP preferred
- Six Sigma experience preferred
- Support Set up of Wiley-defined Segregation of Duties
- Order to Cash
- Customer Management cross team effort with Master Data Workstream
- Order Inquiry
- Order Creation
- Subscription Management
- Managing Subscribers and Contracts
- Electronic Subscription Management
- Subscription Renewals
- Rental Management
- Print Subscription Management
- Transactional Pricing cross team effort with Pricing Workstream
- Credit Management
- Return Management cross team effort with SCM Workstream
- Customer Billing Due Billing Executions
- Invoicing/Invoicing Forms/Invoice Allocation Cross-Workstream with Finance
Vacancy expired!