03 Sep
Business Consultant Specialist / PM- Sr
California, Ranchocucamonga , 91701 Ranchocucamonga USA

Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates. Title: Business Consultant Specialist - SrDuration: 08/04/2021 to 12/31/2021Location: GA, MD, CA, ORDescriptions:Additional Job DetailsFully remoteM-F 8-5 PSTCWR Business Consultant Specialist - SrMore like a project / program manager positionPerformance Improvement / PgM skillsetsComplex workPrefer digital backgroundPrefer consumer facing website or mobile app deploymentsExposure to project management through Jira or Confluence is a plusWeb Support - reduce calls into the Member Service Contact CenterDigital / Internet self-service optimizationProcess improvementContextThe Service & Performance Improvement department (of which I am a part) is hiring several key positions, including this one, to help us lead the deployment of more than 30 'feature sets' under our Consumer Digital Strategy for 2020-2021.A large portion of the capabilities will be put on Client website and our flagship mobile app.Our department is responsible for supporting these cross-functional member experience initiatives. We represent the business side and partnering with IT.Bachelors preferred but not required (must have at least 4 years of experience)


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