04 Sep
Parts Counter Representative
Colorado, Henderson , 80640 Henderson USA

Vacancy expired!

Parts Counter Representative

FULL-TIME

$15/hr

Assists customers with purchases and inquiries in a professional and

timely manner by performing the following duties:

Warmly greets incoming customers.

Obtains customer orders in a courteous manner.

Provides customer assistance by responding to inquiries, evaluating customer needs, providing price quotes, and making additional purchase recommendations as appropriate.

Pull parts for sales orders out of inventory. Will need to be able to lift 25 lbs.

Operates computer to accurately input, retrieve and view parts inventory data for incoming deliveries, sales, and upcoming installations.

Mails invoices, statements, and follows up on special parts orders.

Contact customers by phone to notify them of any changes or updates on orders.

Maintains work area and equipment in a clean and proper working condition, and ensures reference material, parts catalogs and price books are current,

accessible, and readable.

Maintain stock levels in the showroom on a daily basis.

Upsell products as appropriate and suggest alternative products to customers based on their needs.

Refers to price lists to assist with customer inquiries and purchases.

Completes receiving of products per Roll Rite’s receiving instructions on a daily basis.

Completes invoicing of products per Roll Rite’s invoicing instructions on a daily basis.

Receives and accurately processes payments for purchases on a daily basis.

Processes returns to include completing appropriate paperwork, exchanging merchandise, and generating credits at the time of return.

Assist Manager with monthly inventory including counting and recording

inventory counts.

Answer’s telephone, writes messages, answers customer inquiries, and returns calls immediately.

Replenishes supplies in office as needed.

Schedules shop repairs/installs and maintains customer contact throughout the process, i.e., repair status, changes, updated estimates, etc.

Processes will-call orders and communicates with customers when their products are ready for pickup.

Relay’s information of customer inquiries to the shop staff to ensure accuracy upon completion.

Performs other duties as assigned.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts.

Working environment is a climate-controlled manufacturing/warehouse facility. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock.

The noise level in the work environment is occasionally loud. A minimum level of physical dexterity is required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, bend, or twist, and talk or hear.

DEN-01 WS-01


Schedule

Shift start: 7:00AM
Shift length: 8.5 hours
M-F 7 a.m.-3:30 p.m.


Benefits
  • Health, dental, vision insurance - available after 30 days
  • Paid time off
  • 401(k) plan

Qualifications
  • Must pass drug screen
  • Must pass background check
  • Can lift 25 lbs
  • Must be at least 18+ years old
High School Diploma or Equivalent.

Prior customer service experience required.

Bilingual (Spanish) required.

Skills:

 Oral Communication Skills (Proficient in both English and Spanish)

 Written Communication Skills

 Customer Relations Customer Service

 Diplomacy

 Basic Microsoft Skills

 Math Aptitude

 Organization

 Professionalism

 Reading Skills

About Safe Fleet Holdings

Headquartered in Belton, MO, Safe Fleet owns a portfolio of brands that provide safety and productivity solutions to fleet vehicle manufacturers and operators around the world. These brands serve several major markets including: Bus, Rail, RV, Truck & Trailer, Work Truck, Law Enforcement, Emergency, Waste, Industrial, and Military.

Vacancy expired!


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