08 Sep
CRM (Salesforce) Director of Technology- REMOTE
Vacancy expired!
CRM (Salesforce) Director of Technology - REMOTECome Make the World With UsIt takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of 54,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, LENOX and more.What You'll DoAs a CRM Director of Technology, you'll be part of our IT team located remotely.You'll get to:
- This role will have the primary responsibility of developing the vision, goals, strategies, and tactics to drive step-change adoption of and engagement with new CRM solutions to deliver long-term value.
- Work with cross-functional teams to manage and deliver CRM solutions on time, as well as champion the best possible user experience for the users.
- Provide technical services and assistance in implementing CRM components and the integration with other Enterprise systems
- Partner with business and IT leaders throughout the organization to assist them on their CRM journey and business growth.
- Partner with IT solution delivery and outside vendors to deliver services, technology and platforms to the business.
- Review new technologies and trends to keep the company at the forefront of developments in digital platforms.
- Strong understanding of technical constraints and specifications for designing mobile enabled experiences
- Strong functional expertise in Salesforce.com platform is needed. Hands on experience is a huge plus
- Strong project management and excellent communication skills.
- Critical thinking skills to analyze requirements and propose system and process based solutions.
- Ability to articulate technical concepts to non-technical levels of the organization is a must.
- Ability to meet aggressive deadlines for multiple projects in a fast-paced environment
- Agile delivery experience and experience with leading Agile transformations is a huge plus.
- Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
- Manages the hiring, staffing and maintaining of a diverse and effective workforce.
- Responsible for career development/planning, performance and pay discussions of team members.
- Communicates and translates vision/strategy to staff.
- Responsible for executing on functional and business goals for the group.
- Addresses problems across functional areas of the business.
- Influences individuals within and outside the IT department.
- Responsible for meeting budgetary goals and objectives.
- Prepares and presents reports to all levels of leadership and staff.
- 13+ years of relevant experience or equivalent combination of education and work experience.
- 3-6 years experience working with the Salesforce platform preferred
- 6-9 years leadership experience
- Undergraduate degree and 13+ years relevant experience, or Graduate degree and 10-12 years relevant experience.
- Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.
- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
Vacancy expired!