10 Sep
Billing and Payroll Administrator
Iowa, Des moines , 50301 Des moines USA

Vacancy expired!

We are an innovative computer consulting and information technology outsourcing company based in San Jose, California, with offices nationwide. We are seeking a remote Billing and Payroll Administrator who will positively contribute to the accounting/operations departments.

Job Details:

Billing and Payroll Administrator - Full Time telecommuting position with benefits

Essential Functions & Responsibilities:

Customer billing/invoice processing: via ConnectWise. Manage refunds and credit memos. Research and resolve billing disputes with customers.

Customer payments: with the use of ConnectBooster software to perform key job functions.

Monthly multi-state payroll and commissions processing: using Intuit QuickBooks payroll service. Ability and willingness to work the 1st through 6th of each month for payroll processing is required.

Customer Service: Manage first line customer service complaints, issues and billing disputes. Establish customer care standards and follow-up on a variety of system generated customer alerts.

Minimum Experience:

Minimum of 5 years of customer service experience, preferably in a rapidly growing services organization.

Minimum of 5 years of experience with Microsoft Office suite (Outlook, Word, with emphasis on Excel expertise).

Minimum of 2 years of recent hands-on working experience with ConnectWise.

Demonstrated experience in managing multiple priorities in a demanding environment.

Must have a suitable work environment for a home office that provides a productive and undistracted work area.

Experience within the IT services industry strongly preferred.

Please send resume for consideration for a phone interview!

Vacancy expired!


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