16 Sep
SVP, ENTERPRISE ARCHITECTURE & SHARED SERVICES TECHNOLOGY
North Carolina, Charlotte , 28201 Charlotte USA

Vacancy expired!

Posted Date: Aug 10, 2021A family of companies and experiencesAs the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!great people. great services. great results.Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.SUMMARYThe Enterprise Architecture & Shared Services Technology - Senior Vice President will lead the strategic planning, architecture design, implementation and daily operations for network, cloud, data center, middleware, database, end user productivity and support, and identity & access management for the US and Canada. This role reports to the Chief Information Officer of North America.Compass Group is a global leader in contract foodservice and hospitality serving millions. We serve across numerous lines of business including Business & Industry, Healthcare, Education, Sports & Entertainment, Vending, Restaurants, and more. JOB DESCRIPTIONThis role will:

  • Provide vision, leadership, prioritization, and business alignment that leads to development and implementation of a strategic shared service technology vision for Compass Group North America Provide structure and governance within the IT organization that provides repeatable success in service delivery, architecture design and decisions, M&A due diligence, etc.
  • Develop overall strategies for enterprise wide systems, architecture and design to ensure the company sees cross business synergy and platform optimization
  • Collaborate with business aligned technology functions that aid in efficiency, standardization, reduction of redundant application solutions, and effectiveness of execution with the appropriate level of technological deployment;
  • Exercise diligent priority evaluation and careful budgetary management, including budget preparation and the ability to analyze and resolve complex issues while providing reasoned alternatives to solve complex business issues;
  • Educate, advise, and collaborate with the Compass Technology leadership group to make sound decisions regarding technology's role in achieving strategic goals;
  • Extensive experience with IT related business case development and/or investment diligence process that clarifies needs addressed, benchmarking, landscape analysis, as well as, forecasting growth and implementation effects;
  • Benchmark IT spending and use the information to educate the internal business stakeholders to encourage sound investments while managing an efficient budget;
  • Ensure cybersecurity, internal controls, risk management, and disaster recovery processes are properly defined, deployed and tested;
  • Understand the business requirements unique to the organization to identify, prioritize and execute key areas for appropriate innovation;
  • Build a strong internal team with the ability to identify, attract and recruit top talent, retain and mentor internal talent, and leverage outside consulting expertise;
  • Building strong relationships and partnering with key business stakeholders
  • Leading a geographically distributed team comprised on internal, onshore and offshore 3rd party partners
KEY ACCOUNTABILITIES
  • Develop a multiyear technology strategy to modernize and optimize the Compass Technology footprint
  • Manage daily operations for Compass Group North America technology footprint across the US and Canada; 24 x7 x365
  • Partner closely with third party partners and navigate balance of trade situations.
  • Lead and develop a diverse group of managers and engineers to excel as a high-performing team focused on delivering a frictionless customer experience
  • Lead using lean principles to drive a culture of experimentation, preventative maintenance and continuous improvement.
  • Able to foster and build strong client and customer relationships across various business units at all levels of the organization
  • Able to influence and negotiate sensitive situations while maintaining and positive environment
  • Driven to achieve organizational goals and outcomes through collaboration and alignment
  • Serve as a change agent and challenges the status quo while respecting the organizational, tribal knowledge
  • Perform other duties as required
LEADERSHIP ESSENTIALSCore values: Flexible, optimistic, resourceful, transparent, trusted, tenacious, accountable, & resilientBias for Action: Speed matters. Many decisions and actions are reversible and do not need exhaustive analysis & study. We value taking calculated risks.Customer centric: Design with the customer at the center and work backwards/ inwards. Make their experience simple and easy.Accountable: Leaders are owners. They think long term and do not sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say, "that's not my job."Dig deep: Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.Think & inspire big: Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.Deliver results: Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and do not compromise. Be frugal: Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and innovation. There are no extra points for growing headcount, budget size or fixed expense.Embrace healthy conflict: Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.Simplify: Leaders expect and require innovation from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and so not "re-invent the wheel." Hire & develop best talent: Leaders raise the performance bar with every hire and promotion. They recognize people with exceptional talent and willingly move them throughout the organization. Leaders develop leaders and are serious about their role in coaching others. Our greatest asset is talent.Earn respect & trust: Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. They benchmark themselves and their teams against the best.Insist on high standards: Leaders have relentlessly high standards - many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.Stay curious: Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.Seek diverse perspectives: Leaders have good instincts and strong judgement. They seek diverse perspectives and work to disconfirm their beliefs.KEY QUALIFICATIONS
  • Minimum 15+ years technology experience; cloud computing & operations a plus
  • Bachelor degree; Advanced degree a plus
  • Demonstrates knowledge of software development techniques (agile, rapid application development, lean, waterfall, etc.) and fluency in software languages and application programming interfaces and frameworks
  • Demonstrates general understanding of cloud computing and services, traditional hardware/software platforms, including but not limited to operating systems, databases, application servers, web servers and integration technologies
  • Solid understanding of security principles and data protection practices
  • Demonstrates understanding of enabling the customer experience(s) so that interactions are easy and simple, including mobile application designs
  • Plans and executes system implementations that ensure success and minimize risk of customer impact or system outages
  • Demonstrates conceptual knowledge of architecture standards and database and operating systems
  • Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages
  • Analyzes production system operations using tools such as monitoring, capacity analysis and outage/ incident root cause analysis to drive continuous improvement in system stability and performance
  • Demonstrates knowledge of software development life cycle, modeling of business processes, application design patterns, business /functional documents
  • Demonstrates strong financial acumen to manage multiple partners, resources (on/ offshore), programs, planning estimates for options analysis and business case development, and operational budgeting
  • Schedule and oversee regular (at least annually) disaster recovery testing of all customer facing systems
  • Manage IT vendor/supplier relationships

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Corporate are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 741110Compass Corporate Danita Blake SALARIED EXEMPT

Vacancy expired!


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