SVP, ENTERPRISE ARCHITECTURE & SHARED SERVICES TECHNOLOGY
Vacancy expired!
Posted Date: Aug 10, 2021A family of companies and experiencesAs the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!great people. great services. great results.Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.SUMMARYThe Enterprise Architecture & Shared Services Technology - Senior Vice President will lead the strategic planning, architecture design, implementation and daily operations for network, cloud, data center, middleware, database, end user productivity and support, and identity & access management for the US and Canada. This role reports to the Chief Information Officer of North America.Compass Group is a global leader in contract foodservice and hospitality serving millions. We serve across numerous lines of business including Business & Industry, Healthcare, Education, Sports & Entertainment, Vending, Restaurants, and more. JOB DESCRIPTIONThis role will:
- Provide vision, leadership, prioritization, and business alignment that leads to development and implementation of a strategic shared service technology vision for Compass Group North America Provide structure and governance within the IT organization that provides repeatable success in service delivery, architecture design and decisions, M&A due diligence, etc.
- Develop overall strategies for enterprise wide systems, architecture and design to ensure the company sees cross business synergy and platform optimization
- Collaborate with business aligned technology functions that aid in efficiency, standardization, reduction of redundant application solutions, and effectiveness of execution with the appropriate level of technological deployment;
- Exercise diligent priority evaluation and careful budgetary management, including budget preparation and the ability to analyze and resolve complex issues while providing reasoned alternatives to solve complex business issues;
- Educate, advise, and collaborate with the Compass Technology leadership group to make sound decisions regarding technology's role in achieving strategic goals;
- Extensive experience with IT related business case development and/or investment diligence process that clarifies needs addressed, benchmarking, landscape analysis, as well as, forecasting growth and implementation effects;
- Benchmark IT spending and use the information to educate the internal business stakeholders to encourage sound investments while managing an efficient budget;
- Ensure cybersecurity, internal controls, risk management, and disaster recovery processes are properly defined, deployed and tested;
- Understand the business requirements unique to the organization to identify, prioritize and execute key areas for appropriate innovation;
- Build a strong internal team with the ability to identify, attract and recruit top talent, retain and mentor internal talent, and leverage outside consulting expertise;
- Building strong relationships and partnering with key business stakeholders
- Leading a geographically distributed team comprised on internal, onshore and offshore 3rd party partners
- Develop a multiyear technology strategy to modernize and optimize the Compass Technology footprint
- Manage daily operations for Compass Group North America technology footprint across the US and Canada; 24 x7 x365
- Partner closely with third party partners and navigate balance of trade situations.
- Lead and develop a diverse group of managers and engineers to excel as a high-performing team focused on delivering a frictionless customer experience
- Lead using lean principles to drive a culture of experimentation, preventative maintenance and continuous improvement.
- Able to foster and build strong client and customer relationships across various business units at all levels of the organization
- Able to influence and negotiate sensitive situations while maintaining and positive environment
- Driven to achieve organizational goals and outcomes through collaboration and alignment
- Serve as a change agent and challenges the status quo while respecting the organizational, tribal knowledge
- Perform other duties as required
- Minimum 15+ years technology experience; cloud computing & operations a plus
- Bachelor degree; Advanced degree a plus
- Demonstrates knowledge of software development techniques (agile, rapid application development, lean, waterfall, etc.) and fluency in software languages and application programming interfaces and frameworks
- Demonstrates general understanding of cloud computing and services, traditional hardware/software platforms, including but not limited to operating systems, databases, application servers, web servers and integration technologies
- Solid understanding of security principles and data protection practices
- Demonstrates understanding of enabling the customer experience(s) so that interactions are easy and simple, including mobile application designs
- Plans and executes system implementations that ensure success and minimize risk of customer impact or system outages
- Demonstrates conceptual knowledge of architecture standards and database and operating systems
- Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages
- Analyzes production system operations using tools such as monitoring, capacity analysis and outage/ incident root cause analysis to drive continuous improvement in system stability and performance
- Demonstrates knowledge of software development life cycle, modeling of business processes, application design patterns, business /functional documents
- Demonstrates strong financial acumen to manage multiple partners, resources (on/ offshore), programs, planning estimates for options analysis and business case development, and operational budgeting
- Schedule and oversee regular (at least annually) disaster recovery testing of all customer facing systems
- Manage IT vendor/supplier relationships
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Vacancy expired!