16 Sep
ServiceNow Architect - ITOM
Vacancy expired!
Job ID: 2112930
Location: WASHINGTON , DC , US Date Posted: 2021-08-26Category: Information TechnologySubcategory: Platform EngrSchedule: Full-timeShift: Day JobTravel: NoMinimum Clearance Required: SecretClearance Level Must Be Able to Obtain: NonePotential for Remote Work: YesDescription SAIC is seeking a ServiceNow Architect - ITOM to support our efforts on the Revolutionary Information Technology Services (RITS) contract. This work is 100% REMOTE The ServiceNow ITOM Architect will possess a wide variety of skills for this dynamic opportunity as well as the ability to coordinate with other ServiceNow architects, developers, product owners, scrum masters, and other stakeholders to deliver innovative capabilities. The duties and responsibilities for this role include but are not limited to: Duties/Tasks:- Serve as a Subject Matter Expert (SME) on ITOM platform operations, configuration and development to include 3rd party integrations
- Devise and plan ITOM platform strategy to support both internal and external stakeholders for a managed services project
- Initiate and prioritize projects and sprint plans to include directly supporting platform strategy and roadmaps while translating requirements into consumable features and stories for development teams
- Train and mentor a development team members to configure and deploy a comprehensive ServiceNow platform
- Work with other leads to help prioritize program and product backlogs
- Support test, demonstration and release management for ITSM platform operations and partner with ITBM and ITSM architects
- Engage with customer business owners to bring forward business value to platform initiatives
- Drive continuous improvement while maintaining or improving key performance indicators (KPIs)
- Assess and identify training and skill-development opportunities to ensure the ServiceNow development team stays current with platform releases and industry standards
- ServiceNow certified system administrator (CSA); plus certified application developer (CAD) preferred
- DoD 8570 IAT Level II cert (e.g. Security Plus)
- BS degree and 11 years of experience (equivalent experience accepted in lieu of degree). 7 years of open source development; 5 or more years with ServiceNow.
- The successful candidate is a driven, self-starter and forward thinker that has diverse skills in DevOps, DoD ServiceNow Integration and business acumen to develop strategic initiatives that deliver customer value and satisfactory business outcomes.
- Blended technical and management skills to lead as well as contribute in configuration and development
- Demonstrated experience with variety of coding languages similar or equal to: HTML, AJAX, CSS, JSON or XML
- Ability to interpret platform and integrating architectures
- DOD secret clearance is required
- Strong written and oral communication skills
- Proficient in Microsoft Office Suite plus Microsoft Project and Visio
- ITIL 4 Foundations
- ServiceNow Certified Implementation certification
- SAFe certification a plus
- Previous experience with BMC Remedy or Helix
- Demonstrated Agile, Scaled Agile, Kanban experience
Vacancy expired!