Remote Customer Service HIRING NOW!

Work Environment:Training can either be remote or in office.Position will be remote, TBD when returning to office (MUST Sit In Tucson, AZ)Monday-Friday 8am-5pm (40 hours a week)$15 an hour, weekly pay, HIRING ASAP!Top Skills:Ability to MultitaskUse of multiple systems0-2 customer service experienceJob Description/Performance Expectations:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical day for you is you will be responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. You may be inbound, outbound or a combination of both. Job Responsibilities: You will resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Additional Skills & Qualifications:Preferred Skills/Experience: -Call center experience-Medicare experience-Basic Computer Skills0-2 years customer service related experience required.High School diploma or GED preferredSkills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.About Aston Carter: At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.