18 Sep
Online Customer Service Specialist
Texas, San antonio , 78201 San antonio USA

Vacancy expired!

LK Jordan is currently seeking an experienced Online Customer Service Specialist for a high end rug company based out of northwest San Antonio. This company has been in business for over 80 years and is known to provide a high level of attention and customer service to their clients. Schedule is Monday - Friday 8:30am - 5:00pm and pay starts in the $15 - $17 range depending on experience.

Job Description:

· Assisting customers with their online experience, help complete checkout, or take phone orders.

· Assist customers with delivery or order complications and help resolve quickly and courteously.

· Process online orders.

· Update processed orders with stock or shipping information provided by email.

· Communicate with customers regarding updates or changes to their order status by phone, email, or chat program.

· Assist in creating online orders and trouble shoot issues over the phone.

· Develop strong relationships and trust with clients.

· Follow general instructions and procedures as provided.

· Work effectively in a team environment

· Ability to readily adapt to changing requirements

· Other duties as assigned by management.

Job Qualifications:

· Must be proficient in Microsoft Word and Excel

· Excellent written and oral communication skills

· High School Diploma or GED

· Pass background check

To apply, please submit a current resume to this job posting!

LK Jordan & Associates is an equal opportunity employer.

Vacancy expired!


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