Manager, Software Development

Manager, Software DevelopmentThis position is part of Fiserv's Bill Pay Solutions supporting BillPay payment products/services. Candidate will be responsible for working directly with development, support, and other internal teams as well as external vendors and clients. The Agile Delivery Teams are composed of project owners, scrum masters, business analysts, tech leads, developers, and quality assurance analysts. The position may require occasional travel, up to 10%. Essential Job Responsibilities:

• Oversight of the full software development lifecycle required for a group of developers and testers in an agile environment.
• Managing relationships with internal and external partners during the development lifecycle to ensure that any issues requiring escalation or increased management attention are promptly addressed.
• The manager is responsible for the total quality of the technical deliverables in their domain, making sure that they are secure, defect-free.
• Mentoring technical staff during projects to ensure continuous improvement. Includes working with each resource to define and act upon career paths and obtain appropriate training. Is responsible for the hiring, training, staff development, performance appraisals, corrective action and pay review of technical personnel.
• Coordinating with internal Fiserv groups including other Development groups, Database Engineering, Project Management, Account Management, and Distributed Systems Operations and Network Engineering to identify and implement improvements to the client implementation process.
• Developing and establishing department standards and procedures. Recommends the most efficient ways to ensure best implementation practices of new or upgraded products. Evaluates and reports progress and results.
• Build and maintain systems that will monitor all aspects of the application and infrastructure.
• Work with the development team to deploy and manage tools that support SDLC automation, configuration management and release management.
• Providing support to Sales Support teams to assist in closing new or renewed business that maximizes Fiserv's ability to implement.

• Bachelor's Degree or a minimum of 10 years of experience demonstrating required skills and competencies.

• Requires 7 to 10 years of professional experience in an Information Technology role
• Previous leadership or management experience required

• Working knowledge of Relational Database (MS SQL Server, Oracle), SSRS, HTML, XML, FTP, Microsoft Office Suite.
• Working knowledge of COBOL, DB2, JCL, MQ and CICS in an IBM MVS mainframe environment
• applications.
• Strong knowledge of Agile software development methodology
• Strong knowledge in developing Microservices
• Experience working in the Financial Services industry is a strong plus.
• Experience with Fiserv products and services are a strong plus.
• Good understanding of troubleshooting methodology.

• Strong communication skills are a requirement, as this position must build consensus with numerous internal and external resources and effectively influence technical direction of projects in order to be successful.
• Ability to determine the best implementation approach/methodology for assigned project(s) based on established guidelines and best practices and determines appropriate strategy for ensuring desired objectives.
• Must be very flexible with learning new technology quickly.
• CICS Events, Experience with CICS or RESTful Webservices, REXX/CLIST, DB2 Stored Procedure