19 Sep
Change Management Manager
Vacancy expired!
- Overseeing and leading change management no projects including research, assessment and implementation of change.
- Managing messaging and communication of change internally across multiple business units.
- Creating and conducting coaching and training sessions, including e-learning for various audiences, including customer management and leadership.
- Long term relationship building with both business and IT
- Ability to acknowledge and address any client issues and resolve these with the intent of exceeding client expectation
- Helping with and leading on any colleague engagement programs to do with internal change management
- Identifying suitable communication strategies and building on these, reviewing the plans and delivering reports to multiple levels
- Manage a projects that span one or multiple lines of business
- Provide on-site leadership or serves as the IT Stakeholder for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
- Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
- Provide oversight of the creation and maintenance of Azure Devops boards, dashboards, reporting.
- Report on project success criteria results, metrics, test and deployment management activities
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Prepare estimates and detailed project plan for all phases of the project
- Hires assigns adequate resources to achieve project objectives in planned timeframes
- Manage the day-to-day project activities and resources and chairs the daily stand up meetings
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
- Understand interdependencies between technology, operations and business needs
- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
- Manage project scope and changes
- Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
- Act as an internal quality control check for the project
- Manage ongoing quality control and participate in quality issue resolution
- Assist in dispute, negotiation, arbitration or litigation, as needed
- Support formal/informal schedules to manage the engagement contract
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
- Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas
- Define success criteria and disseminate them to involved parties throughout project and program life cycle
- Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
- Deliver appropriate and effective executive level communication
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
- Manage project and program issues and risks to mitigate impact to baseline
- Continue professional development in order to keep abreast of emerging technologies, methods and best practices
- Other duties as assigned
- Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Experience in Agile, SCRUM, SDLC / Waterfall
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
- Tools: MS Project, Excel, Word and PowerPoint
- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers
- Team-building skills with technical and non-technical staff
- Experience working both independently and in a team-oriented, collaborative environment
- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Technically competent with various software programs, including but not limited to Microsoft Office, Azure DevOps, etc.,
- Adept at conducting research into project-related issues and products
- Must be able to learn, understand and apply new technologies
- Support diverse and inclusive work environment
- Bachelor's Degree in appropriate field of study or equivalent work experience
- 5+ years of leading change within the organization from any role
- 5+ years of project management experience, including tracking and planning projects
- 5+ years of experience working with business stakeholders within a cross-functional matrix environment
- 1+ years of previous experience with gathering requirements from the client / business and documentation
- 3+ years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle
- Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership
- Proven ability to demonstrate a drive for results and accountability of business needs
- Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
- Leading change
- Developing Budgets
- Coaching
- Supervision
- Staffing
- Project Management
- Management
- Process Improvement
- Planning
- Attention to Detail
- Analysis
Vacancy expired!