Entry Level ServiceNow Business Analyst

RESPONSIBILITIES:Kforce has a client seeking an Entry Level ServiceNow Business Analyst for a Fully Remote Contract opportunity. This individual should have some experience as a Business Analyst and exposure to the ServiceNow platform.Responsibilities: ServiceNow Business Analyst will be identifying and solving IT operational opportunities using process improvement tools, policy, and procedure auditing Assists the organization in organizing, leading, executing, and co-leading process improvement through service management processes and application Identify inefficient processes, workflows and assist in making them more efficient through utilization of service management applications As ServiceNow Business Analyst, you will maintain up to date reference materials for service management applications including knowledge base library Maintain adoption analytics Contribute to marketing strategies for service management applications utilization and knowledgeREQUIREMENTS: Bachelor's degree preferred 1-2+ years of relevant business analysis or technical customer service experience ServiceNow Certifications preferred Demonstrates initiative and client relationship skills Good conflict management skills Able to communicate effectively in both written and verbal formats across all levels of personnel Actively identifies new areas for learning; Regularly creating and taking advantage of learning opportunities Actively participating as a member of a team to move the team toward the completion of goals Maintain stable performance under pressure or opposition Sets high standards of performance for self and others; Assuming responsibility and accountability for successfully completing assignments or tasks Ability to understand IT Operations processes and computer skills Applies tools and processes to identify, communicate and manage project goals, schedules, responsibilities, progress, performance, and priorities Effective presentation skills Possess an understanding of Professional and Managed service environments, and their business functionsKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.