Location Center Manager (LCM)

We are seeking a dedicated Location Manager of Medical Device Operations to join our Rotech team. In this position you will be responsible for the day-to-day management of company operations. This person will exercise management principles to ensure profitability, control assets and communicate company philosophy and objectives to the staff and community.

Essential Duties and Responsibilities:

- Accountable for the financial and operational performance of the location

- Adheres to and implements all company policies and procedures, including but not limited to clinical programs

- Assures competencies are completed prior to staff doing tasks independently where required per policy

- Assures monthly update of active referral account reports and semi-annual update of market analysis reports

-Manages billing: ensures that all required documentation including, but not limited to certificates of medical necessity, and assignment of benefits required for reimbursement are procured in a timely and efficient manner

- Communicates company policies and announcements on a timely basis to location employees

- Develops a customer service team including, but not limited to customer service representatives, patient service technicians, respiratory clinicians and other staff whose goal is to enhance customer service

- Develops and maintains working knowledge of current Medicare, Medicaid, insurance regulations, and FDA/DOT and JCAHO guidelines

- Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations

- Fulfill duties and responsibilities of other location personnel during their scheduled and unscheduled time off

- Interviews and hires staff as needed as approved by senior management with emphasis on recruiting best-qualified candidates

- Maintains a high level of satisfaction with patients, referral sources and location employees

- Maintains a professional and clean working environment

- Maintains and updates all manuals necessary for company operations and establishes processes to evaluate location’s compliance with applicable policies and procedures

- Manages inventory to ensure levels are met and company assets are monitored and controlled

- Monitors and acts on the company’s growth plan in order to achieve or exceed the location’s budgeted goals

- Runs morning meetings systematically and reviews action items from meetings on a regular basis

- Takes appropriate action to ensure that the location complies with applicable laws and regulations

- Works with clinical staff to develop and maintain clinical programs (e.g. Gold Care program)

- Works with sales representatives to develop and maintain key referral sources

- Performs other duties as assigned

Supervisory Responsibilities

- Ensures that all employees are building relationships with patients and referral sources

- Keeps supervisors abreast of important location issues or concerns

- Makes sure all employees adhere to the guidelines established on the ‘Rotech Way’

- Makes sure location personnel receives and completes necessary training to perform assigned duties

- May supervise the following positions - Customer Service Reps, Drivers, Warehouse personnel, Respiratory Clinicians, Sales Reps and other location personnel

Benefits:

- Medical, Dental and Vision

- Life Insurance and Disability

- Generous Paid Time Off and Paid Holidays

- Mileage reimbursement

- Cellular phone reimbursement

- Employee discount program

- Employee Recognition program

- 401K

- Massive Bonus and Incentive Opportunities

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.Rotech Healthcare Inc. is a DRUG FREE WORKPLACE