16 Oct
Systems Engineer
New York, Rochester , 14602 Rochester USA

Vacancy expired!

Signing BONUS! Up to $5K! (based on experience) Join the team at ComTec Solutions and enjoy a growth focused, fun and nurturing company culture. We work hard for our customers and we take care of our employees. Enjoy free breakfast every Friday, beverages and snacks throughout the office, fun team social events throughout the year including ball games, hockey games, brew tours, and corporate parties. We appreciate and recognize hard work and loyalty, we value a healthy work/life balance, a comfortable work environment and relaxed culture here at ComTec. The ERP System Engineer provides Database and ERP Server Installation and Management for clients. Provide technical support internally and externally for our ERP customers.

ESSENTIAL FUNCTIONS:
  • Install and configure ERP applications, extensions, modules
  • Install and configure SQL Server
  • Complete software and patch installations
  • Apply Fix programs and run Application Conversion programs
  • Manage assigned ticket and task queue to meet customer deadlines
  • Manage and schedule database copies and backups
  • Provide support for clients and internal team members in a help desk capacity and assist in troubleshooting technical issues

ADDITIONAL RESPONSIBILITIES

:
  • Follows direction set by Manager, Enterprise Systems Group
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required

TECHNICAL SKILLS

:
  • Knowledge of T-SQL / Microsoft SQL Server is preferred
  • Knowledge of Microsoft Server 2012 / 2016 / 2019 operating systems
  • Ability to troubleshoot server based software issues with:
  • Microsoft Windows Server
  • Microsoft Remote Desktop Services 2012 / 2016 / 2019
  • Microsoft Hyper-V and VMWare
  • Knowledge of workstation/server hardware and software troubleshooting
  • Knowledge of HP and Dell equipment; general understanding of storage solutions
  • Ability to troubleshoot and resolve workstation based software issues
  • Familiar with installing peripherals such as barcode printers, handheld devices, scanners, etc.

SOFT SKILLS & ABILITIES:
  • Ability to troubleshoot, identify and evaluate alternative solutions to a problem
  • Strong written and verbal communication skills
  • Pleasant and professional demeanor in all client and internal communications
  • Intellectually resourceful with sound judgment and effective decision-making abilities
  • Independent worker and able to work effectively on daily tasks without direct supervision
  • Strong organization skills and ability to operate efficiently throughout daily tasks
  • Work well with clients at all levels
  • Operate with client satisfaction in mind
  • Energy, enthusiasm and results-oriented

EDUCATION, EXPERIENCE, & KNOWLEDGE:
  • Related Bachelor’s degree or equivalent work experience
  • 2+ years of SQL server experience preferred
  • Epicor application experience a plus

Vacancy expired!


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