16 Oct
Systems Administrator
California, Sanjose , 95101 Sanjose USA

Vacancy expired!

Systems Administrator Please send all resume inquires to Shaylee Reichardt at sereichardt@apexsystems.com Location(s): San Jose, CA & Boston, MA Clearance: Candidates must be able obtain and/or maintain a Department of Homeland Security EOD clearance as a condition of employmentDescription: This position will provide Tier I/II on-site support for integrated hardware and software; local infrastructure deployment services; respond to end user requests; provide IT-related remote support. The Systems Engineer reports to a Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity and end-users in a Service Desk supported Tier II environment. This role will include, but will not be limited to the following responsibilities:

  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets and hotspots.
  • Assist in testing, applying and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Required Experience:
  • Associate Degree or equivalent experience.
  • 2 years of IT-related support experience, preferably in a helpdesk or customer support role.
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.

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