16 Oct
Document Processor
Wyoming, Sheridan , 82801 Sheridan USA

Vacancy expired!

Northwest Registered Agent is looking to add to our team in our Wyoming office. Click the link to learn more about us! https://www.northwestregisteredagent.com/about

SUMMARY STATEMENT:

Support the processing, forwarding and recording of incoming and outgoing mail on behalf of client’s companies including service of process and official client mail. Help clients to navigate the complexities of business formation and registered agents service by problem solving, all while offering top notch customer service to our clients and internal teams.

MINIMUM QUALIFICATIONS:

  • Excellent attention to detail
  • Self motivated and quick learner
  • Excellent customer service with the ability to listen critically.
  • Knowledge of computers and the ability to navigate systems to gather information
  • Strong verbal and written communication and problem solving skills

RESPONSIBILITIES:

  • This position is considered “Office Only (OO)” and work must be performed in-office to do all responsibilities effectively.
  • Process, open, sort, scan, track inbound mail and Service of Process.
  • Process, ship, and track outbound mail.
  • Retrieve and upload required or missing client account information or documentation into company software.
  • Keep client files up to date by consistently documenting client interactions and documentation.
  • Communicate in a clear and timely manner clients and internal teams when problems arise or assistance is needed.
  • Learn and retain knowledge on document processing guidelines and be willing to cross-train in other company services.
  • Hit position metrics for mail processing, and client support with no/minimal errors.

BENEFITS:

  • 100% employer-paid medical, dental and vision for employees
  • Annual cost of living increase
  • Annual review with raise option
  • 18 days Paid Time Off
  • Employees transition to flexible time off after 5 years with the company. Not accrued, not capped, take time off when you want
  • 4 paid holidays off of your choosing
  • Paid Maternity and Paternity Leave
  • 4% company matching 401(k) with no vesting period
  • Quarterly "Work Wherever" allowance
  • Use to make your remote work wherever set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself really, whatever.
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it.
  • Trail Mix Bar - oh yeah.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • The responsibilities of this position requires the individual in this role to physically work in the office. Is this something that you are comfortable with?
  • Upon acceptance of a job offer a background check is required. Are you comfortable submitting to a background check?
  • Why do you want THIS job?

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Vacancy expired!


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