As a valued Restaurant Manager at Crystal Mountain, you will motivate, inspire, and mentor staff, delight our guests and commit to providing excellent customer experiences. As an innovator, we will look to you to find new and better ways of developing a dynamic and successful team. You will utilize your superior organization and communication skills to quickly address concerns and discover lasting solutions while upholding our high standards for 100 percent guest satisfaction. At the Summit of Crystal Mountain you will directly oversee the operations of the Summit House Restaurant, Tower 16, and any pop-up venues at the Summit location. Duties for all of those venues are the following.

ESSENTIAL DUTIES

• Assists Group Manager in creating the budget and upholds the budget
• Responsible for maintaining par levels and ordering product
• Coordinates product deliveries to venue with Shipping and Receiving team
• Responsible for inventory input and calculation of COGs
• Conduct staff meetings
• Set schedules for FOH and BOH
• Manage and oversee venue operations
• Help achieve restaurant operational objectives
• Plan and develop staff incentive programs
• Assist the Group Manager in the planning of strategies
• Respond to customer concerns and questions
• Control costs and minimize waste while ensuring high quality of preparation
• Nurture a positive working environment
• Maintain a safe, healthy, and secure working environment
• Help maintain current reservations system and training when needed
• Promote and market the business
• Help oversee stock levels and order supplies when needed
• Coordinate communication between from front of the house and back of the house
• Run daily pre-shift meetings (huddles)
• Gather guest & employee feedback and recommend improvements to management
• Assist in administering training programs
• Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the CMR brand

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• 5+ years’ experience in a restaurant lead role in the hospitality industry
• POS experience required
• Positive attitude and excellent communication skills
• Must have Washington MAST Card
• Must have Washington Food Handler Card

• This position is required to work evenings, weekends and holidays while in operation.

• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

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