Desktop Support Specialist

This exciting SAAS company with BRAND NEW offices in downtown Denver is leading the way in industry management software technology and services. They support over 30,000 different entities including centers, programs, facilities, etc. with a broad product suite that serves the complex and unique demands of their specific market. They are seeking a strong Desktop Support Specialist who will assist with managing their internal corp wide desktop and service desk platform

• Administer, troubleshoot, resolve problems, monitor, and conduct performance management and reporting of Desktop environment
• Setup and resolve issues with Windows and Mac environment
• Administration and management of telephony systems
• Hyper-V VM Management
• NICE inContact & RingCentral VOIP services
• Crestron Conference Room Systems o Webroot Antivirus
• Apple device support
• Amazon Web Services

• Excellent comprehensive benefits packages for full-time employees, including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/mo
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• RTD ECO-Pass for all Denver employees
• Tuition Reimbursement up to $2,000/year
• Casual workplace environment
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths
• Bonus Structure