Scrum Master ll/lll-Denver Tech Center

JOB SUMMARYThe role of the Scrum Master is to protect the development team, remove blockers, and foster communication to ensure the team is engaged and productive. The Scrum Master will be responsible for facilitating all ceremonies, closely monitoring velocity, advocating for Agile processes, and provide regular progress reporting. The candidate will need to be driven, diplomatic, detail-oriented, organized, and able to foster and maintain positive communication among various stakeholders and departments. Ability to handle multiple projects of moderate to high complexity within one or more environments.MAJOR DUTIES AND RESPONSIBILITIES Provide status reports across products/programs detailing current progress, blockers, issues, and other relevant details to stakeholdersSchedules and facilitates all ceremonies, owns all conference and meeting room requirements, promptly publishes meeting notes, and actively ensures action items are completedProposes and implements process changes as necessary and strives towards continuous improvement.Maintains Jira to track user stories, sprint progress, and longer-term roadmaps; Maintains Confluence/Chalk (wiki) for any team documentationHandle all “Blocking and Tackling” of distractions to development teams, as well as address and resolve blockers as they ariseResponsible for leading the team(s) in adhering to Agile and Kanban processes/activitiesOther responsibilities as necessary depending on the initiativeREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeExcellent communicator (written and verbal): ability to read, write, speak and understand EnglishAbility to focus on deadlines and deliverablesSelf-starter, self-motivated, driven individualAbility to work well with shifting prioritiesAdvanced skills in Jira/Confluence or similar tracking softwareSolid skills in Microsoft Office toolsSolid understanding of Agile processes, including Scrum, Kanban, and the management of bothAble to track out-of-band requests and requirements (ex. through email or chat) and insert them into the process successfully, to ensure quality and repeatability.Able to assist team members to properly write their storiesAble to assist team members with breaking down large stories into component partsAble to assist management in building project roadmaps that communicate each team’s overall goals in an easy-to-understand and comprehensive mannerAble to build strong relationships with team membersHigh level of emotional intelligence (“people skills”) and ability to interact with a multitude of personalities Proven ability to train others in Scrum and Kanban processesAn understanding of both functional and non-functional software testingAn understanding of automated software testing An elementary understanding of cloud technologies to include containerization, kubernetes, and will be helpful in assimilating with the team (but not necessary); Prior experience in or around a software support organization may also be helpfulAbility to track multiple efforts simultaneously and to be able to synthesize the results in fast paced environmentEducationBA/BS in Information Technology, Computer Science, or related field or equivalent work experience