21 Oct
Systems Engineer I - APO Support Center
Vacancy expired!
- Support Spectrum Network Operations group with the operation of applications provided over the customer network and used to operate the customer network, including e-mail, DHCP, DNS, subscriber service provisioning, ticketing systems, NMS, EMS, fault management systems, custom monitoring tools, and data center operations.
- Responsible for colocation management, which will include but is not limited to:
- Application system alarm response
- Break/fix activity
- Incident triage
- Change management
- Smart hands and facility access management
- Performs other duties as requested by manager.
- Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience.
- Minimum one (1) year of experience in deployment, implementation and/or installation of enterprise hardware
- Minimum one (1) year of experience in circuit provisioning and/or network operations
- Must be able to work the following shift: Tuesday thru Friday; 8:30PM to 7:00AM
- Experience working with the following technologies; Remedy, Splunk, IBM Netcool (ITVM), SQL, MySQL, Oracle, IP networking protocols, Cisco & HP hardware, Linux, RedHat, Windows OS, JavaScript, PERL, and working within Ethernet, IP and/or SONET based networks.
- Experience installing, administering, configuring, and maintaining OSS and service provisioning applications: including operating systems and related software.
- Apply technical expertise to a variety of situations, evaluating problems and implementing best solutions
- Able to communicate across intra and inter-company boundaries stating requirements needed in support of customer requirements
- Proficiency in creating diagrams in Excel and Visio
- Experience monitoring and managing applications, device availability, network conditions, and system reliability/performance, as well as service and program maintenance and storage resources
- Experience in 24x7 network and systems support/operations center.
- Experience working within Telecommunications industry
- Network Management experience
- High degree of personal motivation and proven ability to work independently with little supervision in order to resolve customer or technical issues
- Experience with NetCool, CA Spectrum, Remedy, & Splunk
Vacancy expired!