Network Engineer

Under general supervision, responsible for the administration and maintenance of all network and telephony related infrastructure. Designs and implements networking/telephony solutions based upon business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES · Performs day-to-day administration of the network and telephony infrastructure. Acts as an escalation point to junior administrators and the network operations center.· Works a ticket queue to ensure issues are being resolved in a timely fashion· Resolves LAN and WAN issues at remote locations· Coordinates installations of new equipment with local site contacts· Works with vendors to ensure cabling/equipment installations are completed per business requirements· Configures routers, switches, firewalls, load balancers, wireless access points / controllers, SD-WAN appliances in break/fix and new deployment scenarios· Performs software upgrades and patching on any supported devices· Researches technologies and works with engineers to design/implement solutions based upon business initiatives· Provides training and documentation to the NOC and Administrator teams for newly deployed technologies· Participates in a rotating on-call schedule· Competent and professional written and verbal communication skills.· Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals· Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures· Other duties as assigned SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. · Bachelor’s degree in Computer Science or related field· Five (5) years of network administration or related experience· Or equivalent combination of education and experience COMPETENCIES · Understands functions of devices such as Routers, Switches, Firewalls, Load balancers, WLAN Controllers / Access points, SD-WAN appliances and VoIP phones / servers· Understands layer 2 switching concepts/technologies: MAC addresses, VLANs, Trunks, STP, PVST, RVPST, MST· FHRPs: HSRP, VRRP and GLBP· Knowledge of routing protocols such as: OSPF, EIGRP, eBGP/iBGP· Knowledge of NAC and AAA protocols: TACACS+, RADIUS, 802.1x· Knowledge of NAC solutions such as Cisco ISE or Aruba Clearpass· Knowledge of network discovery protocols: SNMP, Netflow, CDP and LLDP· Knowledge of Access Control Lists (ACLs)· Knowledge of Data Center Technologies: VPCs, Cisco ACI· Understands common network troubleshooting tools such as ping, traceroute, nslookup· Understanding of Quality-of-Service (QoS)· Understands Network Services such as: DNS and DHCP· Knowledge of web filtering: HTTP/HTTPS, SSL decryption· Knowledge of VPNs: Remote-Access and Site-to-Site, DMVPN, SD-WAN· Knowledge of copper and fiber transport medias and their associated standards· Knowledge of VoIP/Digital/Analog Telephony technologies such as: SIP, SCCP, H.323, MGoogle Cloud Platform, FXO/FXS, ISDN· Knowledge of Public Cloud environments: AWS, Azure and Google Cloud Platform· Knowledge of Cloud Security offerings: Zscaler, Umbrella, Prisma Access· Knowledge of Network Monitoring software: Solarwinds, DNA Center, Logic Monitor, etc.· Strong desire to learn new and emerging technologies· CCNA/CCNP – Or equivalent knowledge/experience